Caregiver Navigator

• Conduct 1:1 video and phone sessions to assess caregiver needs and develop individualized care plans focused on support and benefits navigation.
• Guide caregivers to entitlements, community services, and employer-provided programs, and collaborate with interdisciplinary teams to coordinate non-clinical support.
• Document encounters, action plans, and resource referrals in the platform, monitor caregiver engagement, and provide coaching through webinars and written resources.

This role directly supports family caregivers by reducing stress, improving well-being, and ensuring they access critical resources, thereby enhancing the quality of life for both caregivers and care recipients.

• 2+ years of professional experience in dementia care, geriatrics, or a related non-clinical support role.
• Experience managing a caseload.
• Preferred: Associate's or Bachelor's degree in Social Work, Nursing, Case Management, Community/Public Health, or related fields.
• Strong written and verbal communication skills, comfort navigating senior benefits (Medicare, Medicaid, VA), and ability to work independently with multiple tech platforms.

Remote, human-centered role with consistent Monday–Friday schedule. Support for becoming a Certified Dementia Practitioner within 90 days. Opportunity to make a real difference in the lives of family caregivers.

ianacare partners with employers and health plans to provide comprehensive support for family caregivers, reducing caregiver stress and improving well-being. In 2025, they launched a partnership with healthcare providers on the CMS GUIDE Model to support caregivers of dementia patients.