How to apply for Account Manager, Supply Chain ESG

About Worldly

Worldly runs an impact intelligence platform that gives businesses real data on supply chain impacts. It is trusted by 40,000 global brands, retailers, and manufacturers. It is a public benefit corporation backed by mission-aligned investors.

About the role

You will manage the ongoing development and implementation of a comprehensive accounts program for Worldly customers. Many of these accounts have not had consistent engagement and only received reactive support. You will help companies meet urgent sustainability improvement mandates across large supply chains.

A typical day

You will spend your day engaging with a portfolio of Worldly customers, many of whom have not had consistent account management. You will develop and implement account plans, coordinate with internal teams, and help customers use the platform to meet their supply chain ESG goals.

Who Worldly is looking for

• Experience in account management or customer success, ideally in supply chain, ESG, or SaaS.
• Comfortable building structure and process for accounts that previously had only reactive support.
• Able to work with large brands, retailers, and manufacturers on sustainability and compliance needs.
• Based on the East Coast of the United States and able to work remotely.

Tips for this application

• Review Worldly's platform and the specific ESG data it provides for supply chains before writing your application.
• In your resume, highlight examples where you turned reactive account support into a proactive, structured program.
• Mention any experience with supply chain, sustainability, or impact intelligence customers.
• Address your ability to work remotely on the East Coast and manage accounts across time zones.
• Connect your account management approach to Worldly's goal of helping companies improve environmental and societal impact.

What to cover in your cover letter

['Your experience managing accounts that had inconsistent engagement and building a proactive program.', 'Familiarity with supply chain ESG, sustainability mandates, or compliance requirements.', 'Ability to work with large global brands, retailers, and manufacturers.', "Understanding of Worldly's platform as an impact intelligence tool for supply chains."]

Research before applying

• Worldly's platform features, especially supplier performance, product impact, trends analysis, and compliance.
• The company's public benefit corporation status and its mission-aligned investors.
• The types of customers Worldly serves: global brands, retailers, and manufacturers.
• Recent developments or news about Worldly's impact intelligence platform and supply chain ESG.

Likely interview topics

Based on the job description, expect questions about:

• How you would develop and implement an accounts program for customers who previously received only reactive support.
• Your understanding of supply chain ESG issues and how Worldly's platform addresses them.
• Examples of managing accounts with urgent sustainability improvement mandates.
• How you prioritize and engage a large portfolio of accounts remotely.
• Your familiarity with Worldly's public benefit corporation status and mission-aligned investors.

Common mistakes to avoid

• Writing a generic cover letter that does not mention supply chain ESG or Worldly's platform.
• Focusing only on sales metrics without showing how you build long-term account programs.
• Ignoring the remote East Coast location requirement or implying you are not available in that time zone.