Application Guide

How to Apply for Technicien SAV Itinérant Électromécanique (H/F)

at Tomra

🏢 About Tomra

TOMRA is a global leader in sensor-based sorting and collection solutions, with TOMRA Food specifically focusing on advanced optical sorting and grading technologies for the food industry. Working here means contributing directly to reducing food waste and building a more sustainable, circular economy, all while representing cutting-edge Norwegian technology across France.

About This Role

As a Technicien SAV Itinérant Électromécanique, you'll be the frontline technical expert for TOMRA Food's optical sorting machines installed at client sites across Nouvelle-Aquitaine and beyond. You'll handle everything from installation and commissioning to preventive maintenance, troubleshooting, and operator training, ensuring clients achieve optimal sorting performance and minimal downtime.

💡 A Day in the Life

A typical day might start with a 45-minute drive to a client's food processing plant for a scheduled preventive maintenance visit, where you'll inspect an optical sorter, replace worn parts, and run calibration tests. After lunch, you might train two new operators on machine settings and safety procedures, then head home to write your service report, order spare parts, and prepare for tomorrow's emergency call-out near Agen.

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Interview Prep

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🎯 Who Tomra Is Looking For

  • Electromechanical technician with hands-on experience in industrial equipment maintenance, preferably in food processing or similar regulated environments.
  • Comfortable with frequent travel (daily and occasional overnight stays) across the assigned region and other parts of France, with a valid driver's license and ability to work autonomously from a home base.
  • Strong customer-facing skills, able to train operators, explain technical concepts clearly, and represent TOMRA professionally on client sites.
  • Proficient in reading technical documentation, writing service reports, and using diagnostic software; knowledge of optical sorting or calibration systems is a plus.

📝 Tips for Applying to Tomra

1

Highlight any experience with optical sorting, calibration systems, or food industry equipment in your CV and cover letter, as TOMRA Food specifically seeks this expertise.

2

Emphasize your ability to work independently from a home office and manage a travel schedule; mention your willingness to travel within Nouvelle-Aquitaine and occasionally nationwide.

3

Showcase customer service and training skills, as the role involves not just fixing machines but also educating client operators and maintenance teams.

4

Demonstrate familiarity with TOMRA's mission of reducing food waste and improving sustainability; connect your personal motivation to their circular economy goals.

5

If you have electromechanical certifications or training, list them prominently; TOMRA values technical qualifications and may require specific safety or equipment certifications.

✉️ What to Emphasize in Your Cover Letter

['Your hands-on electromechanical troubleshooting experience with industrial machinery, especially in food or sorting technology.', 'Your ability to work autonomously, manage a service territory, and maintain a home-based office while traveling to client sites.', 'Your customer-facing skills: training operators, providing technical advice, and representing a premium brand like TOMRA.', 'Your motivation to contribute to sustainability and waste reduction through advanced sorting solutions.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Learn about TOMRA Food's specific products (e.g., optical sorters, graders) and their applications in fruits, vegetables, nuts, and other food processing.
  • → Understand TOMRA's overall mission and recent sustainability initiatives, especially in reducing food waste and promoting circular economy.
  • → Familiarize yourself with the Nouvelle-Aquitaine region's food industry landscape, including major clients or agricultural sectors TOMRA serves.
  • → Check TOMRA's company culture and values (e.g., innovation, sustainability, customer focus) to align your answers in interviews.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a complex electromechanical issue you diagnosed and resolved on-site. What was your approach?
2 How do you prioritize and organize your schedule when managing multiple client visits across a wide territory?
3 Give an example of how you trained a client's team on new equipment. How did you ensure they understood?
4 What do you know about TOMRA's optical sorting technology and its applications in the food industry?
5 How would you handle a situation where a client is frustrated with repeated machine downtime?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Being vague about your electromechanical experience; avoid generic statements without concrete examples of machinery you've maintained or repaired.
  • Underestimating the travel requirement; don't imply reluctance to travel frequently or work away from home when needed.
  • Neglecting the customer service aspect; avoid focusing solely on technical skills without mentioning your ability to communicate and train clients.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Tomra!

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