Application Guide
How to Apply for Supplier Performance Manager (f/m/x)
at IONITY
🏢 About IONITY
IONITY is a leading joint venture in the EV charging space, transforming long-distance travel with a reliable, high-power charging network across Europe. Working here means being at the forefront of sustainable mobility, collaborating with top automotive brands to build the infrastructure of the future.
About This Role
As Supplier Performance Manager, you'll be the guardian of network reliability by monitoring and steering supplier performance against SLAs and KPIs. Your work directly impacts driver satisfaction and the company's reputation, making every charger uptime count.
💡 A Day in the Life
Start your day reviewing dashboards of real-time charger uptime and SLA adherence. Mid-morning, you might join a call with a supplier to discuss a retrofit project timeline. After lunch, you analyze quarterly performance data and draft a report for the next review. The afternoon could involve a cross-functional meeting to align on a new campaign to improve network reliability.
🚀 Application Tools
🎯 Who IONITY Is Looking For
- An industrial engineer or business/management graduate with 3+ years in operations or service performance management, ideally in EV charging, energy, or automotive.
- A data-driven problem solver who can analyze complex SLA data, identify trends, and drive supplier accountability.
- A strong communicator and negotiator who can lead quarterly reviews with suppliers and influence cross-functional teams.
- A proactive, collaborative self-starter comfortable with remote work and occasional travel across Europe.
📝 Tips for Applying to IONITY
Highlight specific examples of managing supplier SLAs and KPIs, including how you improved performance or resolved disputes.
Quantify your impact: e.g., 'Reduced supplier non-compliance by 20% through quarterly reviews' or 'Managed retrofits for 500+ charging points.'
Show your understanding of EV charging: mention familiarity with uptime metrics, charging standards (CCS, HPC), or network operations.
Tailor your CV to emphasize stakeholder management across different countries and cultures (EU-wide role).
In your cover letter, explicitly connect your experience to IONITY's mission of making long-distance EV travel enjoyable.
✉️ What to Emphasize in Your Cover Letter
['Your experience in monitoring and improving supplier performance against contractual SLAs.', 'Your ability to lead performance reviews and drive cost-recovery initiatives.', 'Your proactive approach to strategic projects and retrofit campaigns.', "Your alignment with IONITY's mission and your passion for sustainable mobility."]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Study IONITY's current network map, charging speeds, and recent expansion plans (e.g., new countries, HPC locations).
- → Read about their joint venture structure (BMW, Ford, Hyundai, Mercedes, VW) and how it affects supplier relationships.
- → Understand common EV charging challenges: reliability, grid integration, and customer experience benchmarks.
- → Check recent news on IONITY's partnerships or technology upgrades (e.g., 350 kW chargers, battery storage).
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Focusing only on operational tasks without showing strategic thinking (e.g., cost recovery, campaign management).
- Lack of data-driven examples; avoid vague statements like 'I monitored performance' without metrics.
- Not demonstrating cross-cultural awareness or remote collaboration skills for a EU-wide role.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!