Staff Technical Product Manager-Workshop Operations

• Own the product vision, strategy, and roadmap for digital workshop operations platforms, focusing on appointment management and internal service systems.
• Lead end-to-end product development for appointment scheduling, management, and real-time service tracking capabilities.
• Oversee integrations with third-party vendors and internal systems to ensure scalable, reliable, and secure service operations.
• Define KPIs and measure success of workshop operations performance, driving continuous improvement.

This role directly contributes to building a sustainable, efficient, and customer-centric service ecosystem for Scout Motors' electric vehicles, reducing operational variability and enabling reliable service execution across the retail network, which supports the transition to sustainable transportation.

• 8+ years of product management experience with a strong focus on technical platforms, system integrations, or operational software.
• Proven success delivering service operations tools or workshop management systems; automotive aftersales experience strongly preferred.
• Strong understanding of distributed system architecture, APIs, cloud-based platforms, and data integration patterns; hands-on experience with REST/SOAP APIs.
• Proficiency with Agile tools (Jira, Confluence); ability to author detailed technical requirements and work in 0–1 product environments.

Competitive compensation and benefits including medical, dental, vision, income protection plans, 401(k) with employer match and immediate vesting, generous PTO (20 days planned, 40 hours unplanned, 14 holidays), up to 16 weeks paid parental leave, and paid leave for bereavement, jury duty, voting, or military leave. Base salary range: $140,000 - $170,000 (annual, USD).

Scout Motors is an iconic American automotive brand redefining the pickup truck and rugged SUV marketplace by electrifying and digitizing its heritage vehicles, with a focus on innovation, sustainability, and respect for communities and customers.