Application Guide

How to Apply for Sr. Director, Subscription Services & Market Operations

at Perch Energy

🏢 About Perch Energy

Perch Energy is a mission-driven company dedicated to making clean energy accessible, affordable, and equitable for everyone. As a leader in community solar, they focus on empowering underserved communities and driving the transition to renewable energy. Working here means contributing to a meaningful cause while being part of a dynamic, remote-first team.

About This Role

This role leads subscription management and market operations, overseeing utility partnerships, compliance, and portfolio optimization across multiple states. You'll directly impact ARR and contribution margin by streamlining processes and leveraging AI. It's a high-impact position at the intersection of operations, strategy, and clean energy.

💡 A Day in the Life

A typical day might start with reviewing portfolio performance dashboards and KPI reports, then leading a team stand-up to prioritize subscription issues. You'll likely have calls with utility partners to discuss compliance or new program launches, and spend time analyzing data to identify process improvements. Afternoons could involve cross-functional meetings with marketing or finance to align on ARR targets.

🎯 Who Perch Energy Is Looking For

  • 4+ years of community solar experience, specifically in subscription management, enrollments, billing, underwriting, or compliance.
  • Strong existing relationships with utilities in key markets like Oregon, Virginia, Illinois, and Massachusetts.
  • Advanced Excel and PowerPoint skills; proficiency in Salesforce, BI tools, and SQL is a plus.
  • A strategic thinker who can lead teams, optimize KPIs, and drive process improvements using AI.

📝 Tips for Applying to Perch Energy

1

Highlight specific community solar experience, especially in subscription management or utility partnerships, with quantifiable results.

2

Emphasize any existing utility relationships in Oregon, Virginia, Illinois, or Massachusetts in your resume and cover letter.

3

Showcase your experience with AI or process automation to reduce manual work and improve fill rates.

4

Tailor your resume to include KPIs like fill rate, bank management, and compliance metrics you've improved.

5

Mention your remote work experience and ability to lead distributed teams effectively.

✉️ What to Emphasize in Your Cover Letter

["Your passion for Perch Energy's mission of equitable clean energy access.", 'Specific examples of community solar subscription management and utility partnership successes.', "How you've used data and AI to optimize operations and increase ARR.", 'Your leadership style and experience managing remote teams across multiple states.']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • Review Perch Energy's website and blog to understand their community solar projects and impact.
  • Look into their current utility partnerships in Oregon, Virginia, Illinois, and Massachusetts.
  • Read about their mission and how they differentiate from other clean energy companies.
  • Check recent news or press releases about their growth and new initiatives.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you improve fill rates and bank management across our utility programs?
2 Describe a time you leveraged AI or automation to streamline a complex operational process.
3 How do you build and maintain relationships with utilities in different states?
4 Walk us through how you would approach compliance across multiple state programs.
5 What KPIs would you prioritize for subscription services and why?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Not demonstrating specific community solar experience – generic energy or operations experience won't suffice.
  • Failing to mention existing utility relationships or knowledge of key markets.
  • Overlooking the importance of AI and process optimization – this role explicitly requires it.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Perch Energy!