Senior Product Designer

• Design software for transit agency staff across the full product cycle, from discovery and research through prototypes and high-fidelity designs.
• Partner with product managers and engineers to shape product strategy by visualizing problems and solutions.
• Plan and lead user research — interviews, usability tests, synthesis — and communicate findings in ways that change decisions.
• Contribute to Swiftly's design system and help raise the team's design foundation over time.

This role helps transit agencies improve service reliability, increase ridership, and make transit operations more efficient, directly contributing to more sustainable and accessible urban mobility.

• 8+ years of product design experience, with a track record of taking complex products from conception to completion.
• Experience in complex domains: operational software, data-dense interfaces, or products where understanding the underlying logic is part of the design work.
• Comfort with data visualization and analytical UX: dashboards, reporting, and exploratory analysis.
• Strong user research skills: knowing which method to use, interviewing well, and turning findings into decisions rather than documents.

Competitive salary, equity compensation, medical/dental/vision, retirement with employer match, FSA, home office setup reimbursement, monthly cell/internet reimbursement, monthly 'Be Well' stipend, flexible PTO, flexible work environment, 16 paid holidays, 12 weeks paid parental leave. Salary range: US $120,000 - $160,000 USD; Canada $126,000 - $168,000 CAD.

Swiftly is on a mission to help cities move more efficiently by providing a leading transit data platform for agencies to share real-time passenger information, manage operations, and improve service performance. Over 200 transit agencies in 12 countries rely on Swiftly.