Application Guide

How to Apply for Senior Account Manager

at Aurora Solar

🏢 About Aurora Solar

Aurora Solar is a fast-growing SaaS company on a mission to accelerate the world's transition to solar energy with an AI-driven platform. As a remote-first company with a strong European presence, they combine cutting-edge technology with sustainability, offering a unique opportunity to work at the intersection of climate tech and enterprise software.

About This Role

As a Senior Account Manager, you'll own a portfolio of key European customers, driving retention and expansion through strategic account planning and commercial negotiations. Your work directly impacts Aurora's growth in the EU market, helping solar professionals maximize platform adoption and achieve measurable business outcomes.

💡 A Day in the Life

You'd start your day reviewing account health dashboards and prioritizing outreach to key customers. Mid-morning, you might have a strategic call with a German solar installer to discuss usage expansion, followed by preparing a renewal proposal with custom pricing. Afternoons often involve internal syncs with Customer Success and Sales teams to align on cross-sell opportunities, plus responding to customer inquiries and tracking pipeline progress.

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Interview Prep

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🎯 Who Aurora Solar Is Looking For

  • A seasoned account manager with 5+ years in SaaS or energy tech, who has consistently exceeded renewal and upsell targets.
  • Commercially savvy negotiator experienced in handling complex contract renewals, pricing structures, and multi-stakeholder deals.
  • Strategic thinker who develops and executes account plans, identifies upsell/cross-sell opportunities, and builds pipeline proactively.
  • Fluent in English with strong German or French language skills to effectively manage relationships across Europe.

📝 Tips for Applying to Aurora Solar

1

Quantify your portfolio growth achievements (e.g., 'Increased renewal rate from 85% to 95%' or 'Expanded revenue by 30% YoY through upsells').

2

Highlight experience with solar or energy technology platforms; mention any familiarity with HelioScope or similar design tools.

3

Tailor your resume to emphasize cross-functional collaboration (e.g., working with Customer Success, Sales, and Product teams).

4

Include specific examples of negotiating complex contracts or pricing structures, especially in international contexts.

5

Mention language proficiency prominently if you speak German or French, as it's a strong plus for EU accounts.

✉️ What to Emphasize in Your Cover Letter

["Your passion for sustainability and solar energy, and why Aurora's mission resonates with you.", 'Proven track record of managing and growing a portfolio of European customers, with specific metrics.', 'Experience with strategic account planning and commercial negotiations, including renewals and upsells.', 'Your language skills and cultural fit for the EU market, especially if you have German or French proficiency.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Deep-dive into Aurora's platform features (Aurora and HelioScope) and understand how they differentiate in the solar market.
  • → Read recent news about Aurora's expansion in Europe and any partnerships or customer success stories.
  • → Familiarize yourself with the competitive landscape (e.g., other solar design software like PVsyst, OpenSolar).
  • → Review Aurora's company culture and values, especially their commitment to sustainability and remote work.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through how you would develop a strategic account plan for a key customer in the solar industry.
2 Describe a time you successfully negotiated a complex renewal or pricing structure; what was your approach?
3 How do you identify upsell and cross-sell opportunities within an existing book of business?
4 How would you handle a customer at risk of churn? Provide a specific framework you've used.
5 What experience do you have with SaaS platforms like HelioScope or similar solar design tools?
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⚠️ Common Mistakes to Avoid

  • Focusing only on relationship-building without demonstrating commercial acumen and negotiation skills.
  • Failing to provide specific metrics or examples of portfolio growth and revenue impact.
  • Not showing genuine interest in the solar industry or sustainability; generic enthusiasm won't stand out.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Aurora Solar!

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