Senior Account Manager

• Own and grow a portfolio of Aurora customers across Europe, driving retention, adoption, and expansion across Aurora and HelioScope.
• Lead renewals and commercial negotiations, including early renewals, amendments, and custom pricing structures.
• Develop and execute strategic account plans with customer stakeholders to achieve measurable usage growth and lasting partnership value.
• Build pipeline within your book of business by identifying upsell and cross-sell opportunities through proactive outreach and marketing-qualified leads.

This role accelerates the adoption of solar energy across Europe by helping solar professionals maximize the value of Aurora's software, thereby supporting the world's transition to renewable energy.

• 5+ years of experience in account management, customer success, or sales within SaaS, energy technology, or a related field.
• Proven track record of growing a customer portfolio through renewals, upsells, and cross-sells.
• Strong commercial acumen, including experience negotiating contracts, renewals, and pricing structures.
• Professional proficiency in English; German or French language skills are a strong plus.

Work-from-home stipends for home office setup, internet, and co-working spaces. Flexible paid time off including statutory vacation and sick leave, with additional parental leave. Standard laptop and annual healthcare budget through AXA. Access to Wellhub for well-being support and Modern Health for mental health resources.

Aurora Solar is on a mission to create a future of solar for all. Their award-winning software empowers solar professionals to sell, design, and install residential and commercial solar arrays accurately and at scale.