Salesforce Business Analyst

• Partner with business stakeholders to understand, document, and prioritize business requirements.
• Facilitate workshops, process reviews, and solution discussions.
• Develop user stories, process flows, functional specifications, and acceptance criteria.
• Collaborate with Salesforce Administrators, Developers, and Architects to design and implement solutions.

By optimizing Salesforce solutions, this role enables Hitachi Vantara to deliver data-driven innovations that positively impact industries and society.

• 5+ years of experience working as a Salesforce Business Analyst or Analyst roles.
• Strong knowledge of Salesforce Sales Cloud; experience with Service Cloud and Experience/Community Cloud is an asset.
• Experience gathering, analyzing, and documenting business and functional requirements.
• Proficiency with Excel, Visio, SQL, and process-mapping/documentation tools.

Industry-leading benefits, support, and services for holistic health and wellbeing; flexible arrangements; inclusive culture; equal opportunity employer.

Hitachi Vantara is the data foundation trusted by the world’s innovators, empowering businesses to automate, optimize, and innovate with data to make a positive impact on industries and society.