Application Guide
How to Apply for Salesforce Administrator and Business Analyst
at Wilshire Boulevard Temple
🏢 About Wilshire Boulevard Temple
Wilshire Boulevard Temple is one of America's most highly respected Jewish congregations, serving Los Angeles since 1862 and operating across three campuses—the historic Erika J. Glazer Family Campus in Koreatown, the Irmas Campus in West LA, and the Resnick Campus in Brentwood. It's a mission-driven organization that blends spiritual life, lifelong learning, and social services through its schools, camps, and the Karsh Family Social Service Center. Working here means your technical work directly supports a 160-year-old community institution and its diverse programs.
About This Role
This is a hybrid Salesforce Administrator and Business Analyst role during a major platform migration from Blackbaud Raiser's Edge NXT to Salesforce, which will become the single system of record for membership, clergy/pastoral care, advancement, and program operations. You'll spend the build phase gathering requirements, documenting processes, and testing the new system with an implementation partner, then transition to owning day-to-day Salesforce administration once live. It's a rare chance to shape a Salesforce org from the ground up in a mission-driven, multi-department environment.
💡 A Day in the Life
A typical day might start with a requirements workshop with the advancement team to define how donor acknowledgments should work in Salesforce, followed by documenting user stories and updating the project plan with the implementation partner. Later, you might test a new membership renewal flow, triage a user issue from the camps team, and prepare training materials for an upcoming UAT session. Once live, your day would shift toward administration: managing users and permissions, building reports for clergy, and continuously improving the org based on feedback.
🚀 Application Tools
🎯 Who Wilshire Boulevard Temple Is Looking For
- Has 3+ years of Salesforce admin experience (ADM 201 or equivalent) and has supported a nonprofit or membership-based organization, ideally with NPSP or similar nonprofit packages.
- Comfortable switching between business analysis (requirements gathering, process mapping, writing user stories, UAT coordination) and hands-on configuration (flows, objects, permissions, reports/dashboards).
- Has experience with data migration or system replacement projects, including data mapping, cleansing, and validation from legacy systems like Raiser's Edge NXT.
- Can communicate effectively with non-technical stakeholders across departments (clergy, advancement, program staff) and translate their needs into Salesforce solutions.
📝 Tips for Applying to Wilshire Boulevard Temple
Lead your resume with the Salesforce-to-nonprofit project work: call out any experience replacing a legacy CRM (especially Blackbaud Raiser's Edge or similar) and quantify outcomes like number of users, records migrated, or processes automated.
In your cover letter or application, explicitly connect your work to the Temple's mission areas—membership, pastoral care, advancement, schools, camps, and social services—to show you understand their unique stakeholder mix.
Highlight both your BA and admin skills in equal measure, since the role explicitly blends the two; provide examples of documenting requirements, running UAT, and then configuring the solution yourself.
Mention any experience with Salesforce Nonprofit Cloud, NPSP, or Education Cloud, as these are likely relevant to a congregation with schools and camps.
If you have worked in a multi-site or multi-department organization, emphasize how you handled competing priorities and governance across teams, since the Temple has three campuses and several program areas.
✉️ What to Emphasize in Your Cover Letter
Focus on: (1) your experience migrating from a legacy system like Raiser's Edge NXT to Salesforce, with specific metrics; (2) your ability to bridge business analysis and hands-on administration, giving examples of requirements you gathered and then configured; (3) your understanding of nonprofit/membership data models, especially pastoral care and advancement; and (4) your motivation to apply these skills in a mission-driven Jewish community organization with multiple campuses and programs.
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Learn about the Temple's history, mission, and its three campuses (Glazer, Irmas, Resnick) and key programs like the Karsh Family Social Service Center, schools, and camps.
- → Research Salesforce Nonprofit Cloud and NPSP features relevant to congregations, such as membership management, donation processing, and case management for pastoral care.
- → Understand the basics of Blackbaud Raiser's Edge NXT and common challenges when migrating from it to Salesforce, including data model differences and gift processing.
- → Look into the Los Angeles Jewish community and the Temple's role in it, including any recent news about the Salesforce implementation or strategic initiatives.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Submitting a generic Salesforce admin resume that doesn't mention nonprofit, membership, or migration experience—this role requires both BA and admin skills in a nonprofit context.
- Ignoring the business analysis half of the role and only focusing on technical configuration; the job description emphasizes documenting and testing requirements during the build phase.
- Failing to research the Temple's mission and programs, which could make you seem disconnected from the community impact of the work.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!
Ready to Apply?
Good luck with your application to Wilshire Boulevard Temple!