Application Guide

How to Apply for Program Manager

at Uplight

🏢 About Uplight

Uplight is a leader in the clean energy space, partnering with top utilities to create personalized energy experiences that drive carbon reduction. Their focus on innovation and customer-centric solutions makes them a standout in the industry, offering employees the chance to work on impactful projects that directly contribute to sustainability goals.

About This Role

As a Program Manager at Uplight, you will oversee the operational health of clean energy programs, ensuring they meet performance targets and client expectations. This role is pivotal in driving enrollment growth and program expansion, directly impacting the adoption of renewable energy and energy efficiency.

💡 A Day in the Life

A typical day starts with a stand-up meeting with your program team to review KPIs and address any risks. You'll then hop on a call with a utility client to discuss enrollment metrics and upcoming expansions, followed by updating JIRA tickets and analyzing data in Excel to refine strategy. Afternoon might involve collaborating with cross-functional teams on process improvements or preparing a quarterly business review.

🚀 Application Tools

Generate Cover Letter

AI-powered, tailored for Uplight

Interview Prep

Practice questions for this role

🎯 Who Uplight Is Looking For

  • Experienced in program management within the energy, utilities, or SaaS sectors, with a track record of managing complex, multi-stakeholder programs.
  • Proficient in project management tools like JIRA, Asana, and Excel, with the ability to analyze data to inform strategy and mitigate risks.
  • Strong client-facing communicator who can translate operational metrics into actionable insights for utility partners.
  • Comfortable navigating ambiguity and driving results in a fast-paced, remote environment, with a proactive approach to problem-solving.

📝 Tips for Applying to Uplight

1

Highlight specific examples of managing end-to-end program lifecycles, including risk mitigation and SLA delivery, in your resume.

2

Tailor your cover letter to mention experience with enrollment growth strategies, ideally in energy or subscription-based programs.

3

Showcase proficiency in JIRA and Confluence by describing how you used them to streamline workflows or improve reporting.

4

Research Uplight's current utility partnerships and mention how your skills could enhance client satisfaction for those specific clients.

5

If you have experience with carbon reduction or clean energy initiatives, emphasize it prominently to align with Uplight's mission.

✉️ What to Emphasize in Your Cover Letter

["Your ability to maintain operational health and proactively address risks in programs similar to Uplight's.", 'Experience driving enrollment growth and program expansions, with quantifiable results.', 'Strong client relationship management skills and examples of resolving operational issues to maintain satisfaction.', 'Familiarity with clean energy or utility industry dynamics and passion for sustainability.']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Review Uplight's website and blog to understand their product offerings (e.g., Home Energy Reports, Marketplace) and recent case studies.
  • → Look into their client list (e.g., major utilities) to understand the scale and types of programs you might manage.
  • → Check news articles about Uplight's recent partnerships or acquisitions to show awareness of their growth trajectory.
  • → Explore Uplight's culture through Glassdoor or LinkedIn to understand their remote work practices and team values.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you approach developing an enrollment growth strategy for a new utility partner program?
2 Describe a time you managed a program with ambiguous requirements. How did you ensure success?
3 How do you prioritize tasks when multiple programs have conflicting deadlines or resource constraints?
4 Walk us through how you use JIRA to track program health and communicate risks to stakeholders.
5 What metrics would you use to measure customer satisfaction in a utility energy program, and how would you improve them?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Submitting a generic application without referencing Uplight's mission or specific programs.
  • Failing to demonstrate experience with the listed project management tools (JIRA, Asana, etc.) or overstating proficiency.
  • Not providing concrete examples of client-facing work or problem-solving in ambiguous situations.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Uplight!

← Back to Job Listing Apply Now →