Application Guide

How to Apply for Product Owner

at Ramboll Management Consulting

🏢 About Ramboll Management Consulting

Ramboll Management Consulting is a global leader in driving decarbonization and sustainable business models, with a strong presence in India. Working here means contributing to meaningful environmental impact while shaping the digital workplace for a purpose-driven organization.

About This Role

This Product Owner role focuses on employee experience-led product roadmaps, specifically owning the Digital Employee Support product and co-developing knowledge management frameworks. You'll drive cross-product trade-offs and mature DEX metrics, directly impacting how Ramboll employees work and collaborate.

💡 A Day in the Life

A typical day starts with a stand-up with the support team to review tickets and metrics, then a meeting with senior product owners to align on cross-product priorities. You'll spend time analyzing DEX data, refining the knowledge base, and collaborating with developers on AI chatbot enhancements, ending with stakeholder check-ins to gather feedback.

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🎯 Who Ramboll Management Consulting Is Looking For

  • Has experience in product management for employee-facing digital products, ideally in a global or consulting environment.
  • Excels at stakeholder management and can balance priorities across multiple product teams to make data-driven trade-off decisions.
  • Familiar with knowledge management, digital employee experience (DEX) metrics, and AI-enabled support tools like chatbots.
  • Has hands-on experience with ServiceNow or similar IT service management platforms; bonus if they've worked on support portal optimization.

📝 Tips for Applying to Ramboll Management Consulting

1

Tailor your resume to highlight any work with employee support tools (e.g., ServiceNow, Jira Service Desk) and quantify improvements in user satisfaction or efficiency.

2

In your cover letter, explicitly connect your experience to Ramboll's sustainability mission and how employee digital experience supports decarbonization goals.

3

Research Ramboll's recent sustainability reports and mention how your product vision aligns with their 'Net Zero by 2030' commitment.

4

Showcase a specific example where you managed cross-functional trade-offs between user experience and operational constraints.

5

If you have experience with AI/chatbots for employee support, highlight that prominently as it's a key area for growth.

✉️ What to Emphasize in Your Cover Letter

['Your passion for sustainability and how employee digital experience can enable a greener workplace (e.g., reducing travel through better collaboration tools).', 'Proven ability to own product roadmaps and make stakeholder-driven trade-offs, especially in a global matrix organization.', 'Specific experience with knowledge management frameworks and DEX metrics (e.g., CSAT, FCR, adoption rates).', "Familiarity with ServiceNow (or similar) and how you've used it to improve support efficiency."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Read Ramboll's latest sustainability report and their 'Partner for Sustainable Change' strategy to understand their core values.
  • → Familiarize yourself with their current digital workplace offerings (e.g., intranet, collaboration tools) through their careers page or news.
  • → Look up their global structure – India is a key hub; understand how the Indian office fits into the broader consulting business.
  • → Check if Ramboll uses ServiceNow or other ITSM tools; if possible, find case studies on their digital transformation initiatives.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you prioritize features for a digital employee support product when multiple business units have conflicting needs?
2 Describe a time you used data to improve digital employee experience; what metrics did you track and how did you drive change?
3 What is your approach to building a knowledge management framework that scales across a global organization?
4 How would you integrate AI-enabled support (e.g., chatbots) into existing ServiceNow workflows without disrupting users?
5 Ramboll is heavily focused on sustainability; how would you design employee digital services to reduce environmental impact?
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⚠️ Common Mistakes to Avoid

  • Don't focus solely on technical product management without tying it to employee experience and business outcomes.
  • Avoid generic statements about agile methodologies; instead, show how you've applied them in a support/product context.
  • Don't neglect the sustainability angle – failing to connect your work to Ramboll's mission will make you seem less aligned.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Ramboll Management Consulting!

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