Patient Coordinator

• Serve as the primary point of contact for individuals and families seeking information about Medical Aid in Dying (MAiD) in New York.
• Conduct intake calls, assess patient needs, coordinate referrals to participating providers, and provide compassionate patient navigation.
• Maintain accurate and confidential records, manage databases, and prepare monthly reports on program activities.
• Support educational outreach efforts, including conferences, presentations, and community engagements.

This role directly supports terminally ill New Yorkers in accessing Medical Aid in Dying, ensuring they can exercise their end-of-life choices with dignity and compassionate care.

• One or more years of experience in patient navigation, healthcare coordination, hospice, palliative care, social work, counseling, or a similar client-facing healthcare role.
• Bachelor’s degree in education, social work, public health, healthcare administration, or related field (Master’s preferred).
• Excellent written, verbal, and interpersonal communication skills with empathy and cultural humility.
• Proficiency with Microsoft Office (PowerPoint, Word, Excel), Zoom, and ability to learn Bloomerang CRM.

Part-time remote position (20-25 hours/week) at $25 per hour. Flexible weekday schedule. Occasional travel within New York State. Funded through a one-year grant with possibility of renewal.

End of Life Choices New York (EOLCNY) is a nonprofit dedicated to expanding end-of-life options and improving care so all New Yorkers can experience the best possible quality of life at the end of life, through advocacy, education, and patient support.