Outward Bound Customer Success Specialist

Reporting to the Customer Success Manager, Customer Service Specialists are often the face of someone’s first interaction with Outward Bound. By providing excellent customer service and displaying expertise in assisting customers with course selection and other inquiries, the Customer Service Specialists create a positive brand image in the marketplace that, ideally, generates positive feedback and conversation about the excellent service we provide.

Reporting to the Customer Success Manager, Customer Service Specialists are often the face of someone’s first interaction with Outward Bound. By providing excellent customer service and displaying expertise in assisting customers with course selection and other inquiries, the Customer Service Specialists create a positive brand image in the marketplace that, ideally, generates positive feedback and conversation about the excellent service we provide.