Technology & Engineering
Full-time
Network Operations Engineer
Protera
Posted
Jun 29, 2026
Location
Remote
Type
Full-time
Mission
What you will drive
- Monitor network, server, and application performance using NOC monitoring tools.
- Investigate and resolve Level 2 network incidents and service disruptions.
- Perform root cause analysis for recurring incidents and coordinate with Level 1 support teams.
- Manage incidents, problems, and change requests according to ITIL processes.
Impact
The difference you'll make
This role ensures the reliability and availability of IT infrastructure for SAP-centric organizations, enabling them to focus on their core mission without technical disruptions.
Profile
What makes you a great fit
- 4–6 years of experience in Network Operations Center (NOC) or Network Support roles.
- Strong knowledge of TCP/IP, DNS, DHCP, VLANs, Spanning-Tree, ACL, Port-Channel, and redundancy protocols.
- Experience troubleshooting switching and routing protocols (OSPF, EIGRP, BGP).
- Hands-on experience with Cisco products and Palo Alto/Fortinet security products.
Benefits
What's in it for you
- Work from Home set-up
- Comprehensive medical benefits
- Gratuity, PF, EPS and Bonus, NPS
- Shift Allowances
- On-call Allowance
- Health and wellness Allowances
- Learning and Development Allowances
- No question asked certification policy
- Certification Bounty Bonus
About
Inside Protera
Protera Technologies is a global Total IT Outsourcing Services Provider for SAP-centric organizations, committed to enabling constant change while improving quality and reducing total cost of ownership for all IT resources.