Application Guide
How to Apply for Learning Leader - Customer Experience
at Aggreko
🏢 About Aggreko
Aggreko is a global leader in energy solutions, providing innovative and sustainable power generation and temperature control services. With a mission to reduce environmental impact, the company offers a dynamic remote work culture and the chance to make a tangible difference in the energy transition.
About This Role
As the Learning Leader for Customer Experience, you will own the design and delivery of employee onboarding and functional training, directly impacting speed-to-competency and customer satisfaction. This role combines instructional strategy with team leadership, allowing you to shape the learning culture for a distributed workforce.
💡 A Day in the Life
Start with a team stand-up with your remote trainers to review priorities and coaching needs. Then, dive into instructional design work, perhaps storyboarding a new onboarding module or analyzing training data. Afternoon might involve stakeholder meetings to align training with customer experience goals, followed by a pilot session review.
🚀 Application Tools
🎯 Who Aggreko Is Looking For
- Experienced in instructional design with a portfolio showing modern, engaging training materials (e.g., microlearning, blended learning).
- Proven leader who has managed a team of trainers, with examples of improving team performance or training outcomes.
- Strong project manager who has led complex training initiatives involving cross-functional stakeholders and change management.
- Proficient in LMS administration and data analytics to measure training effectiveness and ROI.
📝 Tips for Applying to Aggreko
Highlight any experience with energy, utilities, or industrial sectors to show industry alignment.
In your resume, quantify training impact (e.g., reduced onboarding time by 20%, improved NPS scores).
Tailor your cover letter to Aggreko's mission of sustainability and remote team leadership.
Showcase any experience with virtual training delivery and tools like Zoom, Teams, or Articulate 360.
Include examples of change management in training, such as rolling out new curricula or technologies.
✉️ What to Emphasize in Your Cover Letter
['Emphasize your leadership philosophy and how you develop trainers to be high-performing.', 'Connect your instructional design strategy to business outcomes, like faster time-to-productivity.', 'Demonstrate understanding of remote training challenges (e.g., engagement, consistency) and your solutions.', "Express passion for sustainability and how training can support Aggreko's environmental goals."]
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Read Aggreko's sustainability reports and understand their carbon reduction targets.
- → Explore Aggreko's 'Customer First' values and how they are communicated internally.
- → Research Aggreko's recent news about remote work culture and employee development initiatives.
- → Look up Aggreko's competitors (e.g., Caterpillar, Cummins) to understand industry training challenges.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Don't submit a generic cover letter; it must reference Aggreko's mission and remote structure.
- Avoid focusing solely on classroom training; emphasize digital and remote learning solutions.
- Don't neglect to mention metrics—Aggreko values data-driven results in training.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!