Application Guide
How to Apply for Journey Manager
at Reach the World
🏢 About Reach the World
Reach the World is a nonprofit that leverages virtual exchange to connect K-12 students with global travelers, fostering global citizenship. Its unique model pairs educators with travelers who share real-time experiences, making global education accessible without travel. Working here means directly impacting students' curiosity and empathy.
About This Role
As Journey Manager, you'll onboard participants and manage ~100 concurrent educator-traveler partnerships, ensuring program success. You'll use Salesforce and Asana to track progress and maintain data accuracy. This role is critical to delivering seamless virtual exchange experiences across time zones.
💡 A Day in the Life
Start the day checking emails from educators and travelers across time zones, then run a kick-off call for a new cohort. Midday, update Salesforce records and Asana tasks for active partnerships, resolving any issues. End the day preparing program data reports and drafting a weekly update for the team.
🚀 Application Tools
🎯 Who Reach the World Is Looking For
- Has K-12 classroom or experiential education experience, understanding teacher needs and student engagement.
- Proficient in Salesforce and Asana, with ability to maintain clean data and track multiple workflows.
- Experienced supporting diverse stakeholders across time zones, with cultural sensitivity and flexibility.
- Meticulous about details and writing, ensuring error-free communications and polished program materials.
📝 Tips for Applying to Reach the World
Highlight specific examples of managing partnerships or projects in education, especially with multiple stakeholders.
Demonstrate Salesforce and Asana proficiency by mentioning features you've used (e.g., reports, dashboards, tasks).
Showcase your ability to work across time zones—mention a time you coordinated with people in different regions.
Tailor your resume to emphasize attention to detail: include proofreading or data accuracy achievements.
Research Reach the World's current programs and mention how your skills align with their mission in your cover letter.
✉️ What to Emphasize in Your Cover Letter
['Emphasize your passion for global education and making it accessible to underserved students.', "Describe your experience with K-12 education and how you've supported educators or students.", 'Provide concrete examples of using Salesforce and Asana to manage complex workflows or data.', 'Highlight your ability to communicate clearly and empathetically across cultures and time zones.']
Generate Cover Letter →🔍 Research Before Applying
To stand out, make sure you've researched:
- → Explore Reach the World's current virtual exchange programs and recent impact reports.
- → Read about their founder and history to understand the organization's values and growth.
- → Review their blog or news section for recent partnerships or program expansions.
- → Look at their social media to see how they engage with educators and travelers.
💬 Prepare for These Interview Topics
Based on this role, you may be asked about:
⚠️ Common Mistakes to Avoid
- Submitting a generic cover letter that doesn't mention virtual exchange or global education.
- Overlooking the remote/time zone aspect—failing to show experience with asynchronous communication.
- Not providing specific examples of Salesforce and Asana usage, which are key requirements.
📅 Application Timeline
This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.
Typical hiring timeline:
Application Review
1-2 weeks
Initial Screening
Phone call or written assessment
Interviews
1-2 rounds, usually virtual
Offer
Congratulations!
Ready to Apply?
Good luck with your application to Reach the World!