Application Guide

How to Apply for Manager, Entertainment and Sports Relations

at Makeawishamerica

🏢 About Makeawishamerica

Make-A-Wish America is a renowned nonprofit that grants life-changing wishes for children with critical illnesses. Working here means being part of a mission-driven organization where your efforts directly create joy and hope for families. The remote-first culture offers flexibility while connecting you to a passionate national team.

About This Role

As Manager of Entertainment and Sports Relations, you will orchestrate celebrity and athlete involvement in wishes, from initial contact through fulfillment. Your work ensures seamless, magical experiences for wish kids, leveraging high-profile relationships to amplify the organization's impact. This role is pivotal in turning star power into unforgettable moments.

💡 A Day in the Life

A typical day might start by checking Salesforce for new wish requests and following up with talent representatives on availability. You could spend the morning coordinating logistics for an upcoming athlete meet-and-greet, then hop on a call with a chapter to troubleshoot a scheduling conflict. Afternoons often involve drafting talent outreach emails, updating CRM records, and researching potential new partners—all while ensuring every wish experience stays on track.

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Interview Prep

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🎯 Who Makeawishamerica Is Looking For

  • Has 3+ years of direct experience in talent management, sports/entertainment relations, or event production, with a proven track record of coordinating celebrity or athlete appearances.
  • Possesses exceptional project management skills, able to juggle multiple complex wish experiences simultaneously while maintaining meticulous attention to detail.
  • Is proficient in Salesforce CRM, using it to track wish statuses, manage contacts, and generate reports; comfortable with data entry and analysis.
  • Demonstrates outstanding interpersonal and communication skills, capable of building rapport with high-profile talent representatives while delivering empathetic customer service to wish families.

📝 Tips for Applying to Makeawishamerica

1

Highlight specific examples of managing celebrity or athlete interactions, including how you handled scheduling, sensitive communications, and last-minute changes.

2

Quantify your project management experience, e.g., number of events coordinated simultaneously, budgets managed, or talent relationships maintained.

3

Mention any Salesforce proficiency explicitly; if you have certifications or advanced skills, list them.

4

Tailor your resume to emphasize customer service and crisis management—include examples where you turned a logistical challenge into a success.

5

In your cover letter, connect your personal passion for the mission with a concrete story of how you've used entertainment/sports to bring joy to others.

✉️ What to Emphasize in Your Cover Letter

['Express genuine passion for the Make-A-Wish mission and your desire to create impactful experiences for children.', 'Detail your experience managing high-profile talent relationships and coordinating complex events, emphasizing reliability and discretion.', 'Showcase your organizational skills with a specific example of managing multiple projects with competing deadlines.', 'Mention your familiarity with Salesforce or similar CRM and how you use data to track and improve processes.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Review recent wish stories on Make-A-Wish's website, especially those involving celebrities or athletes, to understand the impact of the role.
  • → Familiarize yourself with the organization's strategic priorities, such as increasing wish volume or diversity of talent partners.
  • → Learn about the chapter structure and how centralized relations support local wish-granting.
  • → Explore the company's social media to see how they publicly celebrate talent partnerships.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Describe a time you coordinated a celebrity appearance or event with multiple stakeholders—how did you ensure success?
2 How would you handle a last-minute cancellation by a talent for a wish child's big day?
3 Walk us through your process for building and maintaining relationships with talent representatives.
4 How do you prioritize tasks when managing multiple wish experiences simultaneously?
5 Give an example of how you've used Salesforce to improve efficiency or track outcomes in a previous role.
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⚠️ Common Mistakes to Avoid

  • Don't focus solely on your love for celebrities or sports—prioritize your ability to manage logistics and relationships professionally.
  • Avoid vague descriptions of project management; provide concrete metrics and outcomes.
  • Don't neglect the nonprofit aspect—failing to express genuine commitment to the mission can signal misalignment.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Makeawishamerica!

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