Application Guide

How to Apply for Director, Chapter Revenue Advisor

at Makeawishamerica

🏢 About Makeawishamerica

Make-A-Wish America is the world’s largest wish-granting organization, uniting communities to grant life-changing wishes to children with critical illnesses. Working here means being part of a mission-driven team where every effort directly contributes to bringing hope and joy to families when they need it most. The organization’s commitment to community, volunteerism, and excellence makes it a uniquely rewarding place to build a career.

About This Role

The Director, Chapter Revenue Advisor is a strategic leadership role responsible for maximizing revenue across Make-A-Wish chapters nationwide. You will serve as a subject-matter expert in fundraising, partnering with local chapters to implement best practices, enhance donor engagement, and build sustainable capacity. This position directly influences the organization’s ability to grant more wishes by driving enterprise-wide revenue growth.

💡 A Day in the Life

A typical day might involve virtual meetings with chapter leaders to review revenue dashboards, analyze donor data to identify trends, and develop tailored strategies for underperforming areas. You could also facilitate a training session on donor engagement or collaborate with national team members to align on enterprise-wide initiatives. Expect regular travel to visit chapters and attend key fundraising events.

🚀 Application Tools

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Interview Prep

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🎯 Who Makeawishamerica Is Looking For

  • Proven sales management or fundraising leadership experience, with a track record of exceeding revenue targets and coaching teams to success.
  • Advanced data literacy: able to leverage CRM systems (e.g., Salesforce, Blackbaud) and analytics to identify opportunities and drive decisions.
  • Strong relationship-builder who can influence and collaborate with diverse chapter leaders and volunteers across the U.S.
  • Deep understanding of nonprofit fundraising best practices, including donor cultivation, stewardship, and capacity-building.

📝 Tips for Applying to Makeawishamerica

1

Highlight specific examples of how you’ve used data to increase revenue or improve fundraising performance in previous roles.

2

Demonstrate your ability to manage a portfolio: quantify the number of accounts/territories you’ve supported and the results achieved.

3

Emphasize remote work proficiency—show you can thrive in a virtual environment and travel as needed to support chapters.

4

Research Make-A-Wish’s chapter network and mention how you would tailor your advisory approach to different chapter sizes and markets.

5

Align your language with the organization’s mission—use terms like 'wish families,' 'donors,' and 'community impact' to show cultural fit.

✉️ What to Emphasize in Your Cover Letter

In your cover letter, focus on: (1) your experience in sales management or fundraising leadership and how it translates to advising chapters; (2) a specific example of using data to drive revenue growth; (3) your ability to build relationships and influence without direct authority; and (4) your passion for Make-A-Wish’s mission and how you would contribute to enterprise-wide revenue strategy.

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore Make-A-Wish America’s national revenue strategy and recent annual reports to understand their fundraising priorities.
  • → Learn about the structure of Make-A-Wish chapters—how many there are, their geographic distribution, and any recent chapter mergers or growth initiatives.
  • → Research common fundraising challenges faced by nonprofit chapters (e.g., donor retention, volunteer management) and prepare to discuss solutions.
  • → Familiarize yourself with the CRM systems Make-A-Wish uses (e.g., Salesforce) and how data drives their fundraising efforts.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you assess a chapter’s fundraising performance and develop a plan to increase revenue?
2 Describe a time you used CRM data to identify a revenue opportunity and the outcome.
3 How do you coach and develop fundraising talent in a remote, matrixed environment?
4 What strategies would you use to engage donors and build capacity in underperforming chapters?
5 How would you balance enterprise-wide standardization with local chapter autonomy?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Avoid focusing only on for-profit sales tactics without connecting them to nonprofit fundraising and mission-driven outcomes.
  • Don’t neglect to mention remote work experience or willingness to travel—this role requires both.
  • Avoid generic statements about 'helping people' without concrete examples of revenue growth or chapter support.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Makeawishamerica!

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