Alumni Relationship Manager: Casablanca

• Serve as the primary point of contact for alumni in Morocco, conducting regular one-on-one calls and group interactions to understand their journeys, challenges, and career progress.
• Identify, capture, and elevate high-impact alumni success stories to showcase the real impact of ALX programs and inspire future learners.
• Activate alumni engagement by encouraging contributions to the community (events, talks, mentorship) and facilitating connections between alumni and current learners.
• Collect structured feedback, identify trends, and share insights with internal teams to improve programs and alumni engagement strategies.

This role directly contributes to ALX Africa's mission of empowering 2 million Africans for sustainable tech careers by strengthening the alumni community, showcasing success stories that inspire future learners, and activating alumni as contributors to the ecosystem.

• Bachelor’s degree or equivalent experience in community engagement, communications, education, or a related field.
• Fluency in English and French (written and spoken) is mandatory.
• Strong communication and interpersonal skills, with the ability to build trust and engage diverse audiences.
• Experience using CRM tools (e.g., HubSpot) and digital communication platforms (WhatsApp, Slack, Zoom, etc.).

Primarily remote role with occasional presence at the City Hub in Casablanca. Benefits not explicitly mentioned.