Implementation Manager

• Act as the primary liaison between internal teams (Key Account Management, Product, and Sales Engineering) and external stakeholders to ensure all implementation requirements are met.
• Collaborate with local Sales team on Too Good To Go Platform modules implementation for new or existing customers, including project success criteria, timelines, technical setup, configuration, tests and training.
• Guide internal stakeholders on using available tools and dashboards for comprehensive performance analysis.
• Provide deep expertise on system configurations, workflows, systems integrations and operational best practices tailored to the needs of each retailer.

This role directly contributes to reducing food waste by enabling food retailers to efficiently manage surplus food through Too Good To Go's platform, thereby reducing greenhouse gas emissions and promoting sustainability.

• Experience in project management, implementation management, or a related field within a SaaS or technology-driven environment; experience in food retail and grocery is a plus.
• Proven track record of managing successful customer implementations and delivering projects on time and within scope.
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Proficiency in project management tools and methodologies (e.g., Agile, Scrum, or similar).
• Full fluency in English and Spanish; French is a plus.

Benefits include hybrid working, extra parental leave, health insurance and pension plans (subject to country), additional days off for significant life events, regular social events, free monthly Surprise Bag, paid volunteer time, and Employee Resource Groups.

Too Good To Go is a certified B Corporation with a mission to inspire and empower everyone to fight food waste together. Through their marketplace app and B2B SaaS platform, they connect businesses with surplus food to consumers, saving over 500 million meals from waste.