Application Guide

How to Apply for Director of Subscription Services - Community Solar

at Perch Energy

🏢 About Perch Energy

Perch Energy is on a mission to democratize clean energy, making it accessible, affordable, and equitable for all, particularly underserved communities. Their focus on community solar and LMI (Low-to-Moderate Income) criteria sets them apart as a purpose-driven leader in renewable energy.

About This Role

As Director of Subscription Services, you'll lead the team that ensures subscribers are seamlessly enrolled and retained, directly impacting portfolio fill rates and LMI compliance. Your work will drive operational excellence across multiple states, leveraging AI to optimize processes and scale clean energy access.

💡 A Day in the Life

Your morning might start with a stand-up with your team to review fill rate dashboards across states, then a meeting with utility partners to negotiate bank allocations. Afternoons could involve analyzing compliance data to ensure LMI targets are met, followed by a cross-functional session with product and engineering to test a new AI sizing tool.

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Interview Prep

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🎯 Who Perch Energy Is Looking For

  • Has 4+ years of community solar subscription management experience, specifically with utility partnerships and bank management in states like Oregon, Virginia, Illinois, Massachusetts, New York, and New Mexico.
  • Proven track record of maintaining a 98%+ portfolio fill rate while balancing LMI allocation requirements.
  • Strong analytical skills in cost- and usage-based sizing, with experience implementing AI-driven process improvements.
  • A servant leader who can inspire managers and analysts, fostering a culture of collaboration and continuous improvement.

📝 Tips for Applying to Perch Energy

1

Quantify your impact: In your resume, include specific fill rates, bank optimization results, and LMI compliance percentages from previous roles.

2

Highlight state-specific expertise: Emphasize your experience with the exact states listed (OR, VA, IL, MA, NY, NM) and any unique regulatory nuances.

3

Show AI adoption: Mention any tools or processes you've implemented using AI or automation to streamline subscription management or compliance.

4

Tailor your cover letter to Perch's mission: Connect your personal values to their equity-focused clean energy vision.

5

Prepare a case study: Be ready to walk through a time you improved fill rate or bank management, detailing the strategy and metrics.

✉️ What to Emphasize in Your Cover Letter

['Your commitment to equitable clean energy and experience serving LMI communities.', 'Specific examples of leading teams to achieve high fill rates and compliance across multiple states.', "How you've used data and AI to drive operational efficiencies in subscription management.", 'Your cross-functional collaboration skills with utility partners and internal teams.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Read Perch's blog and press releases to understand their current projects and community impact stories.
  • → Study the community solar regulations in the key states (OR, VA, IL, MA, NY, NM) to show deep knowledge.
  • → Explore Perch's LMI initiatives and how they measure success in underserved communities.
  • → Check out any recent partnerships or utility collaborations Perch has announced.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through how you would optimize bank management across Oregon, Virginia, and Illinois simultaneously.
2 Describe a time you turned around a portfolio with low fill rates. What steps did you take?
3 How would you ensure LMI criteria are met without sacrificing fill rate targets?
4 What AI tools have you used or would you propose to streamline subscription sizing?
5 How do you motivate a team of managers and analysts during high-volume enrollment periods?
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⚠️ Common Mistakes to Avoid

  • Don't focus only on technical skills without emphasizing leadership and team management experience.
  • Avoid generic solar experience—specifically highlight community solar subscription management, not just solar sales or development.
  • Don't overlook the LMI component; failing to address equity in your application signals a misalignment with Perch's mission.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Perch Energy!

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