Application Guide

How to Apply for Deployment Specialist - Toronto/Ontario, Canada 9am PT - 6pm PT Shift

at Charge Point

🏢 About Charge Point

ChargePoint is the world's largest open EV charging network, empowering widespread adoption of electric vehicles. Working here means joining a mission-driven team at the forefront of sustainable transportation, with a strong commitment to innovation and customer success in a rapidly growing industry.

About This Role

As a Deployment Specialist, you will be the key liaison ensuring seamless activation and configuration of ChargePoint charging stations across Canada. Your role directly impacts customer satisfaction and the expansion of EV infrastructure, coordinating with sales, operations, and partners to turn installations into live, reliable stations.

💡 A Day in the Life

Your day starts by checking a queue of new station activations, prioritizing based on customer deadlines. You'll spend mornings coordinating with field partners to confirm installations, then afternoons configuring stations remotely and updating sales and customers on progress. Expect frequent calls to troubleshoot connectivity issues and ensure each station goes live smoothly.

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🎯 Who Charge Point Is Looking For

  • A bilingual (English/French) professional with proven project management skills, able to juggle multiple station activations simultaneously while keeping stakeholders informed.
  • Detail-oriented and process-driven, with experience in field service coordination or technical deployment, comfortable using CRM tools and tracking systems.
  • A proactive communicator who thrives in a fast-paced environment, adept at resolving issues diplomatically with customers, partners, and internal teams.
  • Self-motivated and adaptable, with a passion for clean energy and the ability to handle shifting priorities without losing momentum.

📝 Tips for Applying to Charge Point

1

Highlight any experience with EV charging infrastructure or IoT device activation in your resume, even if from a different industry.

2

Emphasize your French fluency by providing examples of how you've used it in professional settings, such as client meetings or documentation.

3

Tailor your cover letter to address the specific challenge of coordinating multiple stakeholders (sales, ops, partners) and mention your time management strategies.

4

Include metrics in your resume, e.g., 'Managed activation of 50+ stations per quarter with 98% on-time completion.'

5

Research ChargePoint's network growth in Canada and mention how you can contribute to expanding their footprint in Ontario and Quebec.

✉️ What to Emphasize in Your Cover Letter

['Your ability to manage multiple projects and maintain clear communication across teams and with external partners.', 'Specific examples of overcoming logistical challenges in deployment or activation roles.', 'Your fluency in French and comfort working with French-speaking clients in Quebec.', "Your enthusiasm for EV adoption and how your role supports ChargePoint's mission."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore ChargePoint's recent press releases about Canadian expansion, especially in Ontario and Quebec.
  • → Understand the basics of EV charging station types (Level 2 vs DC fast charging) and network connectivity.
  • → Review ChargePoint's partner ecosystem, including electricians, utilities, and site hosts.
  • → Check the company's culture page or employee reviews on Glassdoor to understand their values.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How you prioritize tasks when multiple station activations are delayed simultaneously.
2 A time you had to coordinate with a difficult external partner to resolve an installation issue.
3 Your experience with CRM or project management tools (e.g., Salesforce, Jira).
4 How you handle communication with customers who are frustrated about activation delays.
5 Your understanding of ChargePoint's network and how it differs from competitors like Tesla or Flo.
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⚠️ Common Mistakes to Avoid

  • Submitting a generic cover letter that doesn't mention ChargePoint or the specific role responsibilities.
  • Overlooking the French requirement – even if you're bilingual, failing to highlight it prominently can disqualify you.
  • Focusing only on technical skills without demonstrating stakeholder management and communication abilities.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Charge Point!

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