Data Center Operations & Digital Services Manager

• Lead, develop, and scale the North American data center and digital operations team, setting priorities, performance goals, and accountability for service delivery outcomes
• Manage end-to-end execution of digital and data center services, ensuring service levels, KPIs, and contractual commitments are achieved
• Build and scale operational models and team capabilities while supporting hands-on execution as needed
• Oversee operational risk management, including identifying issues and implementing corrective actions

This role ensures reliable and efficient digital service delivery for critical power grid infrastructure, supporting the transition to sustainable energy systems and enhancing grid resilience.

• Bachelor’s degree in engineering, operations, or a related technical field
• 10+ years of experience in operations, service delivery, or project/program management
• Experience managing cross-functional teams in an operational or service environment
• Experience with digital services, critical infrastructure, or data center operations

• Opportunities to work on innovative technologies that shape the future of energy
• Collaborative environment with experienced professionals across the power industry
• Access to learning platforms and career development programs
• Competitive health and retirement benefits
• Paid leave and flexible work arrangements

Hitachi Energy is a global technology company that advances a sustainable energy future for all, serving customers in the utility, industry, and infrastructure sectors with innovative solutions and services.