Energy
Full-time
Customer Success Manager
Modo Energy
Posted
Jul 10, 2026
Location
UK
Type
Full-time
Mission
What you will drive
- Onboard new accounts and users onto the Modo Energy Terminal, ensuring a high-quality, personalised start
- Drive feature adoption and user activation across your portfolio
- Own product and methodology queries and be the expert customers turn to
- Monitor account health, flag risk early, and feed customer insight back into the business
Impact
The difference you'll make
By ensuring energy investors, developers, and operators get maximum value from Modo Energy's data platform, you accelerate the energy transition—the biggest infrastructure buildout in human history.
Profile
What makes you a great fit
- 2–4 years in a customer success or account management role within a B2B SaaS environment
- Demonstrated ability to drive product adoption and manage a portfolio of accounts
- Strong product instinct and proactive approach to account health
- Nice to have: experience in energy, infrastructure, or data-driven research products; familiarity with CS tools like HubSpot, Intercom, or Gainsight
Benefits
What's in it for you
Top-of-market compensation, equity for every employee, hybrid working (Tuesday-Thursday in office, Monday/Friday flexible), and the space to take your career wherever you want it to go.
About
Inside Modo Energy
Modo Energy is the data platform at the centre of the energy transition, building benchmarking, forecasting, and valuation tools for the world's most serious energy investors, developers, and operators.