Climate & Environment
Full-time
Customer Success & Adoption Specialist - 12 month FTC
Kaluza
Posted
Apr 24, 2026
Location
Australia
Type
Full-time
Mission
What you will drive
- Act as a trusted advisor to clients, partners, and internal teams, performing deep learning needs analysis to design tailored training programmes.
- Create high-quality, engaging training materials including workshops, e-learning modules, and guides, and deliver them virtually and in-person.
- Drive adoption of the Kaluza platform through post-training support, coaching, and continuous improvement based on feedback and metrics.
Impact
The difference you'll make
This role accelerates the adoption of Kaluza's intelligent energy platform, empowering users to master the technology and support the transition to net-zero, making renewable energy sustainable, affordable, and accessible for all.
Profile
What makes you a great fit
- Proven track record of designing and delivering impactful training programmes in a SaaS or technology environment.
- Ability to simplify complex technical and business concepts into clear, engaging learning materials.
- Confident and dynamic facilitator with strong presentation skills.
- Collaborative, proactive, and able to build strong relationships.
Benefits
What's in it for you
- Progressive leave policies including dedicated leave for important moments
- Annual discretionary bonus
- Dedicated personal learning and home office budgets
- Flexible working with 2-3 days in Melbourne CBD office (WeWork)
- 26 days holiday
- Novated leasing and purchase leave options
About
Inside Kaluza
Kaluza reimagines energy to bring net-zero within everyone’s reach by providing an intelligent platform that enables energy utilities to unlock the full value of a changing energy system, making renewable energy sustainable, affordable, and accessible.