Customer Service Representative

• Provide excellent customer service via phone, email, and web, resolving inquiries and complaints.
• Support outside sales representatives with appointment setting, customer tracking, and quotations.
• Process customer payments, maintain account records, and coordinate with operations and sales teams.

This role ensures efficient waste management services for businesses and communities, contributing to environmental sustainability and customer satisfaction.

• High School Diploma or GED required.
• 1-2 years of customer service call center experience.
• Proficient in Microsoft Outlook, Word, and Excel.
• Excellent communication, organizational, and problem-solving skills.

Pay: $19/hour (approx. $39,520 annual). Benefits include 15 days PTO, competitive medical/dental/vision, HSA with employer match, paid parental leave, 401(k) with up to 4% match, supplemental health plans, life insurance, short- and long-term disability, mental health support, and 7 paid holidays.

GFL Environmental is a leading waste management company providing solid waste services to businesses and industrial establishments, committed to environmental sustainability and customer service.