Customer Engineer

• Provide timely post-sales support, including maintenance, break-fix remediation, and installation/implementation of Hitachi Vantara solutions.
• Perform preventative maintenance and manage spare part returns and CRM administration.
• Participate in a 24/7 on-call rotation for remediation services and conduct product demonstrations/training.

By ensuring reliable data infrastructure and support, this role helps organizations leverage data for innovation and positive societal impact.

• IT industry experience with technical knowledge of SAN/Fibre/Storage and Server products.
• Experience with Windows Server, Linux, and VMWare.
• Customer-facing experience with strong communication and problem-solving skills.
• Ability to work unsupervised, manage stress, and collaborate in a team environment.

Industry-leading benefits, support for holistic health and wellbeing, flexible work arrangements, and a diverse, inclusive culture.

Hitachi Vantara is a global data infrastructure company that empowers businesses to become data-driven leaders, co-creating solutions that make a positive impact on industries and society.