Customer Community Manager

• Lead the strategy, design, and launch of PVcase’s first customer community platform from the ground up.
• Develop and execute an engagement plan to drive community adoption, activity, and long-term growth.
• Partner with Customer Success, Customer Enablement, Support, and Marketing to align community goals with broader customer engagement and advocacy initiatives.
• Curate, moderate, and manage daily community interactions; create and publish engaging community-focused content.

This role accelerates the global transition to clean energy by fostering a community where solar professionals can connect, learn, and advocate, ultimately helping PVcase deliver better software that makes solar project development faster and more efficient.

• 3–5 years of experience in community management, customer marketing, or customer success.
• Proven experience launching or scaling an online customer or user community (B2B SaaS preferred).
• Strong understanding of digital engagement strategies and customer lifecycle management.
• Proficiency with community or engagement platforms (e.g., Higher Logic, Gainsight, Khoros, Insided, or similar).

• Flex benefit package, customizing perks to match your unique style.
• Unlimited remote work or vibrant offices in Vilnius, Kaunas, or Barcelona.
• Flexible working hours, half-day Summer Fridays.
• Considerable & steadily increasing salary.
• Additional paid vacation days, including birthdays and volunteering.

PVcase is moving solar forward with an alternative to the traditional labor-intensive, time-consuming, error-prone solar project development process. Their end-to-end site selection, design, and yield assessment software serves over 1,800 customers in 75+ countries, powering the development of more than 4 TW of projects a year.