Application Guide

How to Apply for Contract Attorney Training and Online Legal Information Services

at Scale Justice (Formerly known as Pro Bono Net)

🏢 About Scale Justice (Formerly known as Pro Bono Net)

Scale Justice (formerly Pro Bono Net) is a nonprofit innovator that leverages digital tools and partnerships to make legal help accessible to all. Their mission-driven focus on justice equity, combined with a collaborative culture and commitment to plain language, makes it a unique workplace for attorneys who want to use their skills for social impact.

About This Role

This contract role involves training and supporting law student volunteers delivering live online legal assistance via the LiveHelp chat service, ensuring quality and empathy. You'll also develop clear legal content for LawHelpNY, directly helping low-income New Yorkers navigate their legal issues. The role is impactful because you're scaling access to justice through education and technology.

💡 A Day in the Life

A typical day might start by reviewing volunteer chat logs for quality, then providing feedback to a few students. You could then lead a live training session on plain language writing, followed by drafting a new legal guide for LawHelpNY. Afternoon might involve collaborating with the team on onboarding materials and answering volunteer questions via email or Slack.

🚀 Application Tools

Generate Cover Letter

AI-powered, tailored for Scale Justice (Formerly known as Pro Bono Net)

Interview Prep

Practice questions for this role

🎯 Who Scale Justice (Formerly known as Pro Bono Net) Is Looking For

  • An attorney with 5+ years of legal experience, preferably in public interest, legal aid, or a training-focused role, who is passionate about mentoring volunteers.
  • A skilled plain-language writer and trainer who can simplify complex legal concepts for both volunteers and the public.
  • Bilingual Spanish speaker who can serve diverse communities and potentially train in Spanish.
  • Detail-oriented and empathetic, able to monitor chat interactions and provide constructive feedback to improve quality.

📝 Tips for Applying to Scale Justice (Formerly known as Pro Bono Net)

1

Tailor your resume to highlight training, writing, and volunteer management experience, not just litigation or corporate work.

2

In your cover letter, mention specific experience with plain language writing or creating training materials (e.g., manuals, webinars).

3

Demonstrate familiarity with Scale Justice’s mission and tools like LawHelpNY or LiveHelp in your application.

4

If you have bilingual Spanish skills, list proficiency level and examples of using Spanish in a legal context.

5

Submit a writing sample that shows plain language ability—ideally a legal guide or training document for non-lawyers.

✉️ What to Emphasize in Your Cover Letter

['Express passion for access to justice and using technology to bridge the justice gap.', 'Highlight your training and mentoring experience, especially with volunteers or students.', 'Emphasize plain language writing skills and provide an example of simplifying a legal concept.', 'Mention bilingual Spanish ability and how it enables you to serve more clients effectively.']

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore the LawHelpNY website to understand the current content and chat service structure.
  • → Read Scale Justice’s blog or annual reports to grasp their impact and recent projects.
  • → Learn about the LiveHelp platform and how it integrates with legal aid organizations.
  • → Review the company’s transition from Pro Bono Net to Scale Justice and their theory of change.
Visit Scale Justice (Formerly known as Pro Bono Net)'s Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How would you train a law student to handle a sensitive legal issue via chat?
2 Describe your experience creating plain language legal content. What process do you follow?
3 How do you provide constructive feedback to volunteers while maintaining their motivation?
4 Tell us about a time you adapted training materials for different learning styles.
5 How would you handle a situation where a volunteer gives incorrect legal information?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Don’t submit a generic cover letter—failing to mention the nonprofit mission or specific tools (LiveHelp, LawHelpNY) shows lack of interest.
  • Avoid emphasizing high-stakes litigation or billable hour experience; this role focuses on training and plain language, not courtroom advocacy.
  • Don’t overlook the contract nature—be clear about your availability and willingness to work remotely or on a flexible schedule.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Scale Justice (Formerly known as Pro Bono Net)!

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