Application Guide

How to Apply for Content Manager

at Scale Justice (Formerly known as Pro Bono Net)

🏢 About Scale Justice (Formerly known as Pro Bono Net)

Scale Justice (formerly Pro Bono Net) is a nonprofit innovator with a 25-year track record of leveraging technology to improve access to justice. They focus on practical digital tools and partnerships that help people navigate legal systems, making a tangible difference in underserved communities. Working here means contributing to a mission-driven team that values language justice and user-centered content.

About This Role

As Content Manager, you will be the steward of legal content on LawHelpNY and other platforms, ensuring it is accurate, accessible, and up-to-date. Your work directly enables low-income and vulnerable New Yorkers to understand their legal rights and options. You'll coordinate with legal experts, volunteers, and partners to translate complex legal information into plain language and oversee multilingual translations to promote language justice.

💡 A Day in the Life

A typical day might involve reviewing recent legal changes with a partner organization, drafting plain-language summaries for LawHelpNY, and coordinating with a translator to update Spanish versions. You could also meet with volunteers to assign content updates, monitor user feedback, and adjust the content roadmap accordingly.

🚀 Application Tools

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Interview Prep

Practice questions for this role

🎯 Who Scale Justice (Formerly known as Pro Bono Net) Is Looking For

  • A bilingual Spanish speaker with strong writing skills who can distill complex legal concepts into clear, plain-language content for non-legal audiences.
  • Experienced in nonprofit legal settings (JD, paralegal, or similar) with at least 5 years of relevant work, comfortable managing multiple projects and deadlines.
  • Highly organized, with a knack for coordinating subject matter experts and volunteers to create and maintain accurate legal content.
  • Passionate about language justice and accessibility, with experience overseeing translations and ensuring content meets diverse user needs.

📝 Tips for Applying to Scale Justice (Formerly known as Pro Bono Net)

1

Highlight your ability to translate legal jargon into plain language: provide specific examples (e.g., writing a user-friendly guide on a legal topic).

2

Emphasize your bilingual Spanish skills: mention fluency level and any experience translating legal content or working with Spanish-speaking communities.

3

Showcase your project management skills: describe how you've coordinated multiple stakeholders (e.g., lawyers, volunteers) to update content under tight deadlines.

4

Tailor your resume to include nonprofit or legal aid experience: mention any work with legal services, courts, or advocacy organizations.

5

Research LawHelpNY and Scale Justice's current projects: mention specific platforms or initiatives in your cover letter to show genuine interest.

✉️ What to Emphasize in Your Cover Letter

["Your passion for access to justice and language justice, and how this aligns with Scale Justice's mission.", 'Concrete examples of translating complex legal information into plain language for a non-expert audience.', 'Your bilingual Spanish proficiency and experience in legal or nonprofit settings, emphasizing project coordination.', 'Your ability to manage multiple content projects and collaborate with subject matter experts and volunteers.']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore LawHelpNY's website thoroughly: understand the current content structure, user base, and any gaps in coverage.
  • → Read about Scale Justice's history and impact: check their annual reports or blog to understand their theory of change.
  • → Familiarize yourself with the legal aid landscape in New York, including key partners like legal services organizations and courts.
  • → Look into language justice principles and best practices for translating legal content, especially for Spanish-speaking communities.
Visit Scale Justice (Formerly known as Pro Bono Net)'s Website →

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 How do you approach translating complex legal concepts into plain language? Can you walk us through a specific example?
2 Describe a time you coordinated with multiple stakeholders (e.g., lawyers, translators) to produce content. How did you manage competing priorities?
3 How do you ensure content stays accurate and up-to-date? What systems or processes do you use?
4 What experience do you have with language justice? How would you oversee translations to ensure they are culturally and linguistically appropriate?
5 How would you develop a content roadmap that aligns with user needs and program goals? Can you give an example from past work?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Submitting a generic cover letter that doesn't mention Scale Justice, LawHelpNY, or language justice.
  • Overlooking the bilingual Spanish requirement: ensure your resume and cover letter clearly state your fluency.
  • Focusing too much on marketing or general content management without connecting it to legal or nonprofit contexts.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Scale Justice (Formerly known as Pro Bono Net)!

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