How to apply for Community -Led monitoring (CLM) Experts

About International Treatment Preparedness Coalition (ITPC)

ITPC is a global coalition of people living with HIV and other affected communities that pioneered community-led monitoring (CLM) as a tool for accountability and health system improvement. With CLM initiatives in over 30 countries, ITPC is uniquely positioned to ensure that recipients of care are not just beneficiaries but co-designers of health services. Working here means joining a movement that values lived experience, equity, and data-driven advocacy to transform health systems.

About the role

As a Community-Led Monitoring (CLM) Expert, you will provide technical assistance to scale up and improve the quality of CLM mechanisms across HIV, TB, and viral hepatitis programs. You will work directly with local communities and service providers to design, implement, and use CLM data to drive improvements in access, quality, and accountability. This role is pivotal in ensuring that health services are responsive to the needs of key populations and that community voices shape policy and practice.

A typical day

A typical day might involve a virtual call with a community organization in one country to troubleshoot data collection tools, followed by reviewing CLM reports from another country to identify trends and prepare advocacy briefs. You might also facilitate an online training for local monitors on data analysis or engage with a health provider to discuss how to address a barrier identified through CLM. The work is dynamic, collaborative, and driven by the goal of making health services more accountable to communities.

Who International Treatment Preparedness Coalition (ITPC) is looking for

• Demonstrated experience in designing, implementing, or supporting community-led monitoring (CLM) or similar community-based accountability mechanisms in health programs.
• Strong understanding of HIV, TB, and/or viral hepatitis service delivery, including barriers to access, quality, and retention, especially for key and vulnerable populations.
• Proven ability to provide technical assistance and training to community organizations, health providers, and other stakeholders, with excellent facilitation and communication skills.
• Experience with data collection, analysis, and advocacy, including translating CLM findings into actionable recommendations and supporting communities to engage duty bearers.

Tips for this application

• Highlight specific CLM or community-based monitoring projects you have led or contributed to, detailing the disease area, geographic context, and outcomes achieved.
• Emphasize your experience working with key populations and understanding of the barriers they face in accessing health services, as ITPC prioritizes community leadership.
• Demonstrate familiarity with ITPC's CLM approach and values by referencing their publications or tools in your application, showing you align with their methodology.
• Provide examples of how you have used CLM data to influence policy or practice changes at local or national levels, quantifying impact where possible.
• Tailor your CV and cover letter to show you can work remotely and collaboratively across time zones, as this is a remote contract role with global coordination.

What to cover in your cover letter

['Your hands-on experience with CLM or similar community-led accountability initiatives, including the specific steps you took to design, implement, and use data for change.', 'Your ability to provide technical assistance and build capacity of community organizations and health providers, with examples of successful trainings or mentorship.', 'Your commitment to community leadership and health equity, and how you have ensured that affected communities are at the center of monitoring and advocacy efforts.', "Your understanding of ITPC's mission and how you can contribute to scaling CLM across the three diseases, including any experience with HIV, TB, or viral hepatitis programs."]

Research before applying

• Read ITPC's CLM resources and reports, such as their 'Community-Led Monitoring (CLM) Toolkit' or case studies from countries where they work, to understand their approach and language.
• Explore the current state of CLM in the three diseases (HIV, TB, viral hepatitis) globally, including key frameworks like the WHO's community-led monitoring guidance.
• Investigate ITPC's organizational structure, partners, and advocacy campaigns to understand how this role fits into their broader strategy.
• Look into the specific challenges and best practices for remote technical assistance and capacity building in diverse contexts, as the role is remote and global.

Likely interview topics

Based on the job description, expect questions about:

• Describe a CLM project you led or supported: What was the context, how did you engage communities, and what were the results?
• How would you approach providing technical assistance to a community organization that is new to CLM, especially in a challenging environment?
• What strategies have you used to ensure CLM data is used for advocacy and accountability, and how do you handle resistance from service providers or policymakers?
• How do you incorporate principles of equity and inclusion when working with key populations in CLM?
• What do you see as the biggest challenges in scaling up CLM across different countries and disease areas, and how would you address them?

Common mistakes to avoid

• Focusing too much on clinical or programmatic expertise without demonstrating a strong commitment to community leadership and the principles of CLM.
• Using generic language about 'community engagement' without concrete examples of how you have supported communities to collect and use their own data.
• Neglecting to mention experience with the specific diseases (HIV, TB, viral hepatitis) or key populations, which is central to this role.