Climate & Environment
Full-time
Client Success Executive
Octopus Energy
Posted
Jul 18, 2026
Location
UK
Type
Full-time
Mission
What you will drive
- Own relationships with a portfolio of large fleet customers, supporting their electrification journey.
- Deliver great experiences through regular check-ins, quarterly reviews, and proactive support.
- Drive growth by monitoring account health, spotting opportunities, and helping customers maximize product value.
- Champion the customer by sharing feedback to improve products and shape the product roadmap.
Impact
The difference you'll make
This role accelerates the transition to sustainable energy by helping fleet customers electrify their vehicles, reducing carbon emissions and promoting clean transportation.
Profile
What makes you a great fit
- At least 2-5 years of experience in account management or client success (SaaS desirable).
- Genuine passion for delivering awesome client experiences and driving sustainability goals.
- Comfortable speaking with businesses and liaising with senior stakeholders.
- Fantastic written communication skills and a knack for detail.
Benefits
What's in it for you
Unique culture with autonomy and impactful projects. Recently named UK's top company to work for. Perks include flexible benefits. Salary discussed during recruitment process.
About
Inside Octopus Energy
Octopus Energy is building the giant virtual charging platform of the future, making EV charging simple and smart. Octopus Fleet is their business offering focused on simplifying operations for electrified vehicle fleets.