Client Project Manager I

• Oversee multiple projects and maintain regular communication with clients regarding the installation process and implementation of SmartRent’s solutions.
• Collaborate with internal teams (Sales, Account Management, Field, Support, Product, Engineering) to coordinate project scheduling and address client needs.
• Lead community presentations to educate residents and staff on SmartRent’s technology, and train local staff on troubleshooting and maintenance.

This role directly improves the rental housing experience by ensuring seamless installation of smart technology, reducing operational costs for property owners and enhancing resident satisfaction.

• At least 2 years of experience in a customer-facing environment and 1 year in project management or similar role.
• Experience with CRM or project management tools (Salesforce, Jira, Zendesk preferred) and proficiency in Google Suite.
• Excellent written and verbal communication skills, with an analytical mindset and problem-solving abilities.
• Willingness to travel up to 10% to client sites.

Comprehensive benefits package including medical, dental, vision, life insurance with low deductibles and 75-100% employer contributions; flexible and generous PTO; competitive 401(k) with employer contributions; paid parental leave; discounted pet and legal insurance; employee stock purchase plan.

SmartRent (NYSE: SMRT) provides an end-to-end platform for the rental housing industry, combining software, hardware, and implementation services to simplify operations, cut costs, and deliver exceptional resident experiences.