Call center support representative

• Handle inbound and outbound calls professionally and efficiently.
• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Resolve customer complaints and issues with a solution-oriented approach.
• Maintain accurate records of customer interactions and transactions.

This role ensures that customers receive timely and effective support, contributing to overall satisfaction and trust in the organization's services.

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Previous experience in a call center or customer service role is a plus.
• Strong verbal and written communication skills.
• Excellent problem-solving and multitasking abilities.

Compensation and benefits not specified in the posting.

America's Health Insurance Plans (AHIP) is a national trade association representing the health insurance industry, advocating for policies that expand access to affordable health care.