Autonomous Operations Specialist

• Act as the first point of contact for customers and partners, handle and resolve requests, regular updates and general communication.
• Manage daily operations and planning including resources, documentation, training, processes & vehicle updates to enable smooth & efficient operation.
• Analyze, optimize, and report on performance to secure KPIs and SLAs. Support customer deployment projects & leading continuous improvement efforts.
• Create, update, and organize daily operational documents and training manuals. Train and onboard new members of the US operations team.

This role directly contributes to transforming road freight by deploying and maintaining autonomous electric truck solutions, accelerating the shift towards sustainable transportation and reducing carbon emissions.

• Prior experience in a customer-facing role, personnel training and documentation, operational team experience, logistics, or experience with autonomous vehicles is a major plus.
• Demonstrated interest in new technologies, specifically within electric & autonomous transport, and sustainability.
• Fluency with documentation creation, editing, and management within Google Suite (or equivalent). Experience with Slack and Jira is a plus.
• Safety focused mindset, flexibility & clear communication are key skills.

• Competitive salary
• Competitive and comprehensive medical, dental, and vision plans
• 401k employer match
• 25 days of PTO in addition to company holidays

Einride is a technology company founded in 2016 that develops digital, electric, and autonomous freight solutions. They became the first to deploy a cab-less autonomous electric vehicle on a public road and operate Sweden's largest truck-dedicated public charging network.