Associate Partnership Manager

• Serve as a day-to-day resource for merchant partners, addressing questions, operational issues, and escalations.
• Conduct merchant visits, support onboarding, and assist with new location launches.
• Gather merchant feedback and communicate actionable insights to internal stakeholders.
• Support robot demonstrations, local activations, and market expansion initiatives.

This role helps expand robotic delivery services, reducing congestion and making deliveries more accessible, benefiting local businesses and communities.

• 2-3 years of experience in account management, customer success, or operations, ideally in technology, food service, or delivery ecosystems.
• Demonstrated track record of field sales cycles and objection handling skills.
• Familiarity with tablet and point-of-sale hardware systems.
• Strong communication, interpersonal, and problem-solving skills; proactive ownership mindset.

Compensation and perks not specified. Culture highlights: agile, diverse, driven team; collaborative and respectful environment.

Serve Robotics reimagines urban delivery with personable sidewalk robots, aiming to take deliveries off congested streets and make them available to more people while benefiting local businesses.