Virtual Salesforce Administrator

About the Role

The Salesforce Administrator will partner with cross-functional teams to implement and support Salesforce solutions. The role involves configuring and maintaining Salesforce objects, managing user access, and maintaining data quality.

Responsibilities

The core responsibilities of this role include:
- Partnering with cross-functional teams to implement and support Salesforce solutions
- Configuring and maintaining Salesforce objects, fields, page layouts, workflows, and declarative automation
- Managing user access, permissions, and security settings to protect data integrity
- Maintaining data quality through audits, cleanup, and system hygiene best practices
- Supporting data imports and updates from third-party systems
- Troubleshooting issues and providing responsive, practical system support
- Delivering user training and documentation to drive confident platform usage
- Identifying opportunities to simplify workflows and improve the user experience
- Staying current on Salesforce updates and applying relevant improvements

For a Senior role, additional responsibilities include:
- Designing and implementing scalable Salesforce solutions aligned with long-term platform strategy
- Building and troubleshooting complex Salesforce Flows, including multi-object automation and advanced logic
- Modernizing legacy workflows and automation into clean, scalable Flow-based solutions
- Designing and managing data architecture, including data modeling, governance, and large-data best practices
- Configuring advanced security models, including role hierarchies, sharing rules, and permission sets
- Writing and optimizing SOQL queries to support reporting, automation, and data validation
- Leading integrations between Salesforce and third-party systems using APIs or middleware tools
- Owning sandbox strategy, deployment processes, and change management practices
- Independently leading Salesforce enhancement projects from requirements through delivery
- Serving as the primary Salesforce technical advisor, translating business needs into smart system decisions
- Monitoring platform performance and proactively improving system reliability and efficiency

Requirements

No specific requirements are mentioned in the job description.

Benefits

No benefits are mentioned in the job description.

How to Apply

No application instructions are provided in the job description.

This role maintains, optimizes, and evolves the Salesforce ecosystem that supports volunteer management platforms used by nonprofits across North America, helping organizations make a positive impact through volunteerism and build strong local communities.

Qualities of a Successful Candidate:

• Strong Salesforce platform expertise with a systems-thinking mindset
• Ability to translate business needs into efficient, scalable solutions
• Clear communicator who can explain technical concepts to non-technical stakeholders
• Organized, proactive, and comfortable managing scoped contractor work
• High ownership and accountability

Desired Qualifications Level I:

• 2+ years of Salesforce administration experience
• Salesforce Administrator (ADM 201) certification required
• Experience with declarative tools (Flow, validation rules, macros)
• Familiarity with Nonprofit Success Pack or Nonprofit Cloud preferred

Desired Qualifications Level II:

• 4–6+ years of advanced Salesforce administration and architecture experience
• Deep expertise in advanced Salesforce Flow development
• Strong understanding of data modeling, security architecture, and integrations
• Experience leading Salesforce implementations and system enhancements
• Salesforce Administrator certification required; Advanced Admin or Platform App Builder strongly preferred

Compensation is aligned to demonstrated experience and scope:

• Level I: $35–$45 per hour
• Level II: $60–$75 per hour

Contractor Scope & Hours: This is a flexible, project-based contractor role ranging from 10–30 hours per week, depending on business needs and project scope. While we’re not able to guarantee a minimum number of monthly hours, we aim to plan work thoughtfully and communicate clearly about upcoming needs. All projects will be clearly scoped and approved in advance.

Culture: We are committed to diversity, equity, and inclusion and strive to create a welcoming environment where talented individuals can thrive. We believe in balance—working hard while building a culture of enthusiasm, wellness, and joy.

Galaxy Digital is a growing SaaS company passionate about providing technology solutions for nonprofits and organizations focused on volunteering. Our goal is to build strong local communities and help organizations make a positive impact through volunteerism.