Technical Account Manager

• Lead the end-to-end deployment and onboarding of SYSO hardware and software systems at client sites, ensuring technical accuracy, timely execution, and full compliance with market rules and client objectives
• Help define and execute asset operating strategies in coordination with senior team members to align with market rules and client operational goals
• Collaborate with internal teams (Energy Markets, Engineering, Sales, and the Network Operations Center) to identify project-specific requirements for new market entry and track deliverables to ensure timely execution of technical and regulatory milestones
• Maintain up-to-date knowledge of ISO/RTO market processes, including capacity, energy, and ancillary service programs
• Contribute to the creation and improvement of internal documentation, onboarding templates, and client-facing materials

This role helps clients optimize distributed and wholesale energy resources in real-time to maximize revenue while responding to market pricing signals, contributing to more efficient energy management and market participation.

• Bachelor’s degree in energy systems, engineering, environmental science, or a related technical field (or equivalent practical experience)
• 3-6 years of experience in a technical client-facing role within the energy or grid services industry
• Strong analytical and problem-solving skills with a keen attention to detail
• Familiarity with ISO/RTO markets (e.g., PJM, ISO-NE, CAISO), telemetry standards, and regulatory frameworks
• Excellent written and verbal communication skills; able to collaborate effectively with both technical and business stakeholders
• Strong organizational skills and ability to manage multiple projects simultaneously

No specific benefits, compensation, or salary information provided in the job description.

SYSO Technologies manages and optimizes distributed and wholesale energy resources in real-time, responding to market pricing signals, with a focus on coordinating with clients to identify market opportunities and maximize revenue.