Tech & Program Operations Engineer

Core responsibilities:

• Own the day-to-day functioning of Suvita's operational tech stack ensuring surveys, forms, pipelines, messaging systems, and internal apps run reliably across all programs
• Work directly with program teams, surveyors, and DEOs to understand issues, resolve errors, and keep operations running smoothly end-to-end
• Manage, operate, and continuously improve all external tools (SurveyCTO, Telerivet, Exotel, WhatsApp tools) and internal applications (in-house data entry apps, dashboards, workflows)
• Build and manage dashboards, trackers, and reporting systems using looker studio, superset, redash or google sheets, that power day-to-day decision-making for program teams

Your contributions will directly save lives by improving vaccination outreach and increasing uptake of routine childhood vaccinations in India, where over 4 million children born every year still miss their basic vaccinations.

Required skills and qualifications:

• 3+ years in tech operations, program support, or technical implementation roles (nonprofit/startup experience preferred)
• Basic knowledge of any one back-end programming language (Python preferred)
• Proficiency in SQL to query data from relational databases (e.g., PostgreSQL)
• Hands-on experience with SurveyCTO or any other data collection form management, data review, and basic case setup
• Familiarity with no-code or lightweight automation tools (Google Apps Script, AppSheet, Zapier alternatives)
• Experience with data visualization tools like Superset, Looker Studio, Redash, Power BI, etc.

Compensation and benefits:

• Salary Range: 10 - 16 Lakhs per annum (flexible for exceptional candidates)
• 35 days paid holiday leave per year plus 12 days sick leave at full pay
• Health insurance policy for all India-based team members
• Flexible work environment: Fully remote within India, with program-related travel
• Work-life balance: We value efficiency and well-being—our team enjoys a healthy work-life balance
• Collaborative environment: Work in a values-driven, fun, supportive, and mission-focused team

Suvita works to increase uptake of childhood immunizations to combat vaccine-preventable diseases through building a network of immunization ambassadors and sending SMS reminders directly to parents.