Application Guide

How to Apply for Supporter Acquisition Lead (Face-to-Face)

at National Deaf Children S Society

🏢 About National Deaf Children S Society

The National Deaf Children's Society is the leading charity dedicated to creating a world without barriers for deaf children and young people. What makes this organization unique is its direct impact on improving lives through advocacy, support services, and community building for deaf children and their families. Someone might want to work here to combine professional fundraising skills with meaningful social impact in a specialized, compassionate environment.

About This Role

This Supporter Acquisition Lead role focuses specifically on managing face-to-face fundraising campaigns through direct dialogue recruitment agencies. You'll be responsible for building agency partnerships, optimizing campaign performance based on supporter lifetime value, and serving as the internal expert on face-to-face fundraising. This role is impactful because it directly drives sustainable funding that enables the charity's critical services for deaf children.

💡 A Day in the Life

A typical day might involve reviewing campaign performance data from multiple agencies, conducting virtual check-ins with agency partners to troubleshoot challenges, preparing optimization recommendations based on supporter lifetime value metrics, and providing coaching to internal teams on best practices for face-to-face fundraising. You'd also spend time developing agency visit protocols and mystery shopping programs to ensure quality standards.

🚀 Application Tools

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Interview Prep

Practice questions for this role

🎯 Who National Deaf Children S Society Is Looking For

  • Has 3+ years of hands-on experience managing direct dialogue recruitment agencies (not just general fundraising)
  • Demonstrates genuine passion for face-to-face fundraising as a specific channel within the broader fundraising mix
  • Possesses proven coaching skills with experience developing team members in acquisition or supporter care functions
  • Shows strong digital literacy with practical understanding of agile methodologies for campaign optimization

📝 Tips for Applying to National Deaf Children S Society

1

Quantify your direct dialogue agency management experience - specify how many agencies you've worked with and campaign results

2

Explicitly mention your understanding of face-to-face fundraising's unique role in charity income streams

3

Highlight any experience with mystery shopping programs or agency visit protocols

4

Demonstrate your digital skills by mentioning specific tools or platforms you've used for campaign reporting

5

Address the DBS check requirement proactively by noting your willingness to complete it

✉️ What to Emphasize in Your Cover Letter

['Your specific experience managing direct dialogue recruitment agencies (not just general fundraising)', "Why you're passionate about face-to-face fundraising as a channel for deaf children's services", "Examples of how you've coached or mentored acquisition/supporter care teams", "How you've used digital tools and agile principles to optimize campaign performance"]

Generate Cover Letter →

🔍 Research Before Applying

To stand out, make sure you've researched:

  • → The charity's current campaigns and how face-to-face fundraising might complement them
  • → Specific challenges deaf children face that the organization addresses
  • → The charity's recent annual reports to understand their funding mix and strategic priorities
  • → Industry trends in face-to-face fundraising, particularly for children's charities

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through your experience onboarding and managing direct dialogue recruitment agencies
2 How would you handle a situation where an agency isn't meeting campaign targets?
3 What metrics would you prioritize when reporting on face-to-face acquisition campaigns?
4 How would you coach a team member who's struggling with agency relationship management?
5 How do you balance supporter acquisition goals with maintaining positive customer experience?
Practice Interview Questions →

⚠️ Common Mistakes to Avoid

  • Treating this as a general fundraising role rather than specializing in direct dialogue/face-to-face
  • Failing to demonstrate specific knowledge of agency management in application materials
  • Not showing genuine enthusiasm for face-to-face as a distinct fundraising channel

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to National Deaf Children S Society!

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