Support Development Engineer

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

We are hiring a Support Development Engineer to join our SupportHub team. As the third Support Engineer, you will have an outsized impact on defining this role within the company.

You will work closely with Engineering, Internal Stakeholders, and Clients to identify root causes of technical issues, respond to production issues, configure programs and data flows, build dashboards, and implement technical solutions.

Help create the future of how energy is produced and consumed by enabling higher penetration of solar and wind power, making a positive impact on our climate.

• Strong organizational skills and communication skills
• Experience working across time zones and cultures
• Experience with code versioning (git)
• Experience with AWS Cloudwatch, Sentry or Datadog
• Experience with 3rd Party APIs using Postman
• Experience with Python scripting
• Experience or familiarity with Fullstack web development
• Experience with AWS ecosystem (or Azure/GCP)

• Base salary range: $90,000 - $110,000 USD
• 100% paid medical for employees and 401(k) with employer match
• Casual environment with flexible scheduling, fully stocked fridge and pantry
• Free Citi Bike membership, gym subsidy, paid parental leave, and education assistance program

EnergyHub empowers utilities and their customers to create a clean, distributed energy future by helping consumers turn smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable.