Solutions Engineer

Responsibilities / What You'll Do

• Deliver engaging product demonstrations and hands-on workshops that educate and empower customers
• Support customers through onboarding, integrations, and early growth alongside Sales and Customer Success
• Build ROI-driven workflow diagrams, cost stack models, and system architecture plans to showcase Aurora's impact
• Translate customer challenges into clear product and API-based solutions that streamline operations and boost efficiency
• Gather customer feedback and share insights with Product and Engineering to inform continuous improvement

This role supports the world's transition to solar energy by helping solar companies adopt, integrate, and scale Aurora's platform across diverse markets, making solar adoption simple and predictable.

• 2+ years of experience in solutions engineering, solution consulting, sales engineering, or a related customer-facing technical role in B2B SaaS
• Ability to distill complex business needs into clear, actionable technical requirements
• Foundational understanding of APIs and system integrations, paired with strong curiosity and problem-solving skills
• Comfort supporting and delivering technical training sessions for external customers
• Clear communication and presentation skills in both German and English
• Self-starter energy and a genuine interest in solar, clean technology, and meaningful innovation

We provide a holistic program to support physical, emotional, financial, and social needs. This includes work-from-home stipends for home office setup, internet, and co-working spaces. Service providers will receive flexible paid time off including statutory vacation and sick leave, with additional parental leave available. Service providers receive a standard laptop and an annual healthcare budget through AXA. Service providers will also receive perks including access to Wellhub for comprehensive well-being support and Modern Health for mental health resources.

Aurora is on a mission to create a future of solar for all. Their award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable.