Application Guide

How to Apply for Solutions Consultant (North America)

at Goodstack

🏢 About Goodstack

Goodstack is a fast-growing Series A social impact startup backed by General Catalyst, the same investors behind Stripe and Airbnb. Our mission is to revolutionize how the world does good by building a unified platform that enables global enterprises like Google, OpenAI, and TikTok to seamlessly integrate giving, volunteering, and funding into their operations. With $5 billion in donations facilitated in 2025 alone, we're at the forefront of tech-driven philanthropy.

About This Role

As a Solutions Consultant, you'll own the client solution across the full lifecycle, from pre-sales through implementation and ongoing success. You'll work with North American enterprise clients to align Goodstack's platform with their social impact goals, ensuring seamless integration and maximum value. This role is impactful because you'll directly enable global brands to scale their charitable giving and nonprofit partnerships.

💡 A Day in the Life

Start your day by reviewing client tickets and Slack messages from the US team, then join a discovery call with a potential enterprise client to understand their giving program needs. After lunch, you might work with engineering to scope an API integration for a current client, followed by a presentation to a nonprofit partner on how Goodstack can streamline their funding. The day ends with updating solution documentation and preparing for tomorrow's demo.

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Interview Prep

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🎯 Who Goodstack Is Looking For

  • Experience in a pre-sales or solutions consulting role, ideally within a B2B SaaS company serving enterprise clients.
  • Strong technical aptitude to understand API integrations and platform configurations, with the ability to translate client needs into technical requirements.
  • Excellent communication and presentation skills, capable of engaging C-suite stakeholders and technical teams alike.
  • Passion for social impact and a genuine interest in helping companies and nonprofits achieve their giving goals.

📝 Tips for Applying to Goodstack

1

Highlight any experience with fundraising, donation platforms, or nonprofit technology in your resume and cover letter.

2

Quantify your impact in previous roles—e.g., 'Led solution design that increased client donation volume by 30%.'

3

Tailor your application to show you understand Goodstack's mission; mention specific clients like Google or OpenAI to demonstrate research.

4

If you have experience with remote work in a startup environment, emphasize your self-motivation and time management skills.

5

Include examples of how you've managed complex client relationships across multiple stakeholders in a consultative capacity.

✉️ What to Emphasize in Your Cover Letter

["Your alignment with Goodstack's mission of integrating doing good into business operations.", "Specific examples of how you've helped enterprise clients adopt or scale a SaaS solution, especially in a consultative role.", 'Your technical acumen—mention experience with APIs, integrations, or platform configuration.', "Why you're excited about the North American market and working remotely with a global team."]

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Explore Goodstack's blog and case studies to understand how they've helped clients like Google and Twilio.
  • → Read about General Catalyst's investment philosophy and why they backed Goodstack.
  • → Look into the competitive landscape—how does Goodstack differ from other corporate giving platforms like Benevity or YourCause?
  • → Review the job description's mention of 'paid days to volunteer for non-profit causes' and think about how you'd leverage that benefit.

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk me through a time you managed a complex client solution from discovery to deployment. What challenges did you face?
2 How would you approach a client who is hesitant to integrate our platform due to technical complexity?
3 Describe how you would tailor a solution for a large enterprise like LinkedIn versus a mid-size company.
4 What metrics do you use to measure success in a solutions consulting role?
5 How do you stay updated on trends in corporate social responsibility and philanthropy technology?
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⚠️ Common Mistakes to Avoid

  • Don't focus solely on sales numbers; this role is about strategic consulting and client success, not just closing deals.
  • Avoid generic statements about 'passion for helping others'; be specific about how you've driven social impact through your work.
  • Don't neglect the technical aspect—failing to demonstrate comfort with APIs or integrations could hurt your candidacy.

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Goodstack!

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