Site & Program Operations Specialist

• Collaborate with internal and external teams to execute testing, troubleshooting, commissioning and operationalizing new EVSE equipment.
• Organize and lead equipment improvement projects to maintain and improve the charging network.
• Identify, troubleshoot, and resolve issues impacting the EVgo EVSE charging network.
• Deploy hardware and software solutions understanding business requirements and technology standards.

This role supports the expansion and maintenance of EVgo's nationwide EV charging network, which expedites mass adoption of electric vehicles by creating a convenient, reliable, and affordable charging infrastructure, contributing to reduced emissions and a transition to sustainable transportation.

• Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
• Strong project management and cross-collaboration skills. Skilled at managing multiple projects and setting priorities.
• Experience applying problem solving tools; reviewing error codes and manufacturer data.
• Experience managing, supporting and deploying network infrastructures. Excellent communication and customer service skills.

For job positions in CA, CO, and NYC, the estimated salary range is $75,000.00 USD to $88,000.00 USD. In addition to a competitive base salary, discretionary target cash bonus, and restricted stock units (subject to Board Approval). EVgo offers a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k).

EVgo is one of the nation’s largest public fast charging networks for electric vehicles, with a mission to expedite the mass adoption of electric vehicles by creating a convenient, reliable, and affordable EV charging network that delivers fast charging to everyone.