ServiceNow Application Manager

• Manage daily operations of various ServiceNow applications
• Maintain governance, compliance, and platform standards
• Oversee backlogs, enhancements, and release planning
• Collaborate with business and technical stakeholders
• Monitor performance, adoption, and usage metrics
• Drive continuous improvement across applications
• Manage escalations and use problem solving skills to resolve issues

This role enables the organization to enhance key ServiceNow applications, improve efficiency, and drive better outcomes through effective platform management and continuous improvement.

• Experience managing ServiceNow modules in large organizations
• Knowledge of ITIL processes and workflows
• Strong problem-solving skills
• Familiarity with ServiceNow governance and best practices
• Excellent stakeholder and communication skills
• Experience working with vendors and cross-functional teams

• Contract of employment
• Work mode: hybrid or remote depends on location
• Benefits: holistic range of competitive benefits to support financial, physical and mental wellbeing and personal development
• Growth possibility: training budget & training platform, changing role within organization
• Possibility to gain experience in international environment
• Possibility to work for industry leader in green energy solution

Hitachi Energy is an industry leader in green energy solutions, focusing on sustainable energy technologies and services.