Application Guide

How to Apply for Senior User Researcher

at Too Good To Go

🏢 About Too Good To Go

Too Good To Go is a certified B Corp with a mission-driven approach to reducing food waste through technology, making it unique in the sustainability tech space. Working here means contributing directly to environmental impact while collaborating with partners like restaurants and grocery stores across multiple markets. Their remote-first culture supports global collaboration focused on tangible planetary outcomes.

About This Role

This Senior User Researcher role focuses on B2B partner research to shape product strategy, commercial models, and lifecycle experiences for food waste reduction partners. You'll translate partner behaviors and market dynamics into actionable insights that influence Too Good To Go's roadmap and investment decisions across international markets. The role is impactful because it directly connects research findings to business decisions that scale their food-saving mission.

💡 A Day in the Life

A typical day might involve analyzing partner interview data from multiple markets to identify common pain points, collaborating with Product and Operations teams to prioritize research findings, and designing mixed-methods studies to quantify opportunity areas. You could be mentoring junior researchers on best practices while preparing insights presentations that influence Too Good To Go's commercial strategy and partner experience roadmap.

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Interview Prep

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🎯 Who Too Good To Go Is Looking For

  • Has 5+ years of UX research experience specifically in B2B environments, preferably with marketplace or platform businesses
  • Demonstrates proven examples of influencing product strategy and business decisions through research insights with senior stakeholders
  • Shows strong command of both qualitative (interviews, ethnography) and quantitative (surveys, analytics) methods with ability to balance speed and rigor
  • Excels at translating ambiguous partner needs into clear priorities and actions, with experience in multi-market research

📝 Tips for Applying to Too Good To Go

1

Highlight specific B2B research projects where your insights influenced product strategy or commercial decisions, quantifying impact where possible

2

Demonstrate understanding of Too Good To Go's partner ecosystem (restaurants, supermarkets, etc.) and how research might differ from consumer-focused studies

3

Showcase experience working with Operations teams, as this role requires close collaboration with partner-facing operations

4

Include examples of building foundational understanding of user segments across multiple markets, not just single-market research

5

Tailor your portfolio to show how you've elevated research quality through mentorship or improving ways of working in previous roles

✉️ What to Emphasize in Your Cover Letter

['Your experience conducting end-to-end research in B2B environments and how it translates to partner-facing products', 'Specific examples of translating research insights into business decisions that influenced roadmap or investment priorities', "How you've collaborated with cross-functional teams (Product, Operations, Data) to embed research into decision-making", 'Your approach to balancing research rigor with the speed needed in a mission-driven, scaling organization']

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🔍 Research Before Applying

To stand out, make sure you've researched:

  • → Study Too Good To Go's partner types (restaurants, bakeries, supermarkets) and their different needs across the 17 countries they operate in
  • → Research their B Corp certification and how their mission impacts business decisions and partner relationships
  • → Understand their commercial models and how partners benefit from reducing food waste through their platform
  • → Review their product ecosystem beyond the consumer app to understand partner-facing tools and experiences

💬 Prepare for These Interview Topics

Based on this role, you may be asked about:

1 Walk us through a B2B research project where your findings directly influenced product strategy or commercial models
2 How would you approach building foundational understanding of partner segments across Too Good To Go's different markets?
3 Describe your experience quantifying partner pain points and opportunities to drive evidence-led prioritization
4 How do you balance qualitative depth with quantitative validation when researching complex partner behaviors?
5 Tell us about a time you had to translate ambiguous partner needs into clear direction for product and operations teams
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⚠️ Common Mistakes to Avoid

  • Focusing only on consumer research experience without highlighting specific B2B or partner-facing research projects
  • Presenting research as an isolated activity rather than showing how it integrates with Product, Operations, and Strategy teams
  • Failing to demonstrate ability to translate research insights into business impact or influence senior stakeholders

📅 Application Timeline

This position is open until filled. However, we recommend applying as soon as possible as roles at mission-driven organizations tend to fill quickly.

Typical hiring timeline:

1

Application Review

1-2 weeks

2

Initial Screening

Phone call or written assessment

3

Interviews

1-2 rounds, usually virtual

✓

Offer

Congratulations!

Ready to Apply?

Good luck with your application to Too Good To Go!

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