Senior User Researcher

Lead end-to-end research that informs partner-facing product strategy, commercial models and lifecycle experience

• Translate complex partner behaviours and market dynamics into clear, actionable insight that influences roadmap and investment decisions
• Build foundational understanding of partner segments, needs and success drivers across markets
• Collaborate closely with Product, Design, Data, Strategy and Operations to embed research into decision-making
• Drive evidence-led prioritisation by quantifying partner pain points, opportunities and impact
• Elevate research quality and ways of working through mentorship, collaboration and best-practice methods

This role creates positive change by generating insights that directly inform product decisions to reduce food waste, helping prevent millions of meals from going to waste and reducing CO2 emissions through the company's global platform.

• Significant experience delivering UX research in B2B environments
• Proven ability to influence product strategy and business decisions through insight
• Strong command of qualitative and quantitative research methods, with sound judgement on trade-offs between speed and rigour
• Experience working with senior stakeholders across Product, Operations and Leadership
• Ability to translate ambiguity into clear direction, priorities and action
• Excellent storytelling and communication skills that build clarity, alignment and conviction

• An opportunity to work in a global social-impact company and certified B Corporation where you can see a real and tangible impact in your role
• To be an integral member of our defined product teams with opportunities to contribute to product scope and development
• Work-life balance with focus on the job to be done, not hours spent, and no overtime required
• Autonomous environment with opportunities for employees to contribute, develop and take ownership of their work
• Part of an international company with over 1,300+ colleagues across 20 countries on the same important mission
• Informal environment with a tech team of over 90 passionate people and strong values-driven team culture

Too Good To Go is a certified B Corporation with a mission to inspire and empower everyone to fight food waste together through their marketplace app, educational tools, business solutions, and legislative influence.