Senior Technical Program Manager, OpsTooling / Data

• Define project scope, timelines, milestones, resource allocation, and risk mitigation strategies for various infra and expansion projects including network upgrades, cloud migrations, User and remote operator interfaces, backend development for delivery partners, and process development.
• Lead and coordinate efforts across engineering teams, product managers, operations teams, and business stakeholders
• Gather requirements, align priorities, and communicate project status updates effectively.
• Develop and implement processes that streamline workflows and improve efficiency.

This role helps reimagine how things move in cities by developing sidewalk robots that take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses, transforming robotic deliveries from surprising novelty to efficient ubiquity.

• BS degree in computer science, engineering or equivalent job experience
• 5+ years of experience in engineering program management or technical program management
• 5+ years experience with software, hardware, or autonomous systems
• Experience successfully articulating technical concepts to both technical and non-technical partners
• Strong technical knowledge of robotic systems, testing of robotics, data management, and infrastructure needs such as cloud platforms and storage systems
• Strong track record of managing complex cross-functional projects and shipping product features in a production environment
• Experience building strong working relationships with senior leaders and engineers across functions and departments
• An ability to keep the big picture in focus and to provide clear, well-structured, and concise communications tailored to each appropriate audience

No specific benefits, compensation, or salary information provided in the job posting.

Serve Robotics is reimagining how things move in cities through personable sidewalk robots designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses, with a fleet currently operating in Los Angeles, Miami, Dallas, Atlanta, and Chicago.